Job description
Imagine having an enterprise-grade AppStore at work — one that ensures you can easily search, request, and gain access to any app you need, precisely when you need it. No more long waiting times with outstanding IT requests. Lumos is solving the app and access management challenges for organizations of all sizes through a unified platform. Our fast-growing startup is pioneering the way to untangle the complex web of app and access management by building the critical infrastructure that defines relationships between app, identities and data.
Why Lumos?
- Jump on a Rocketship: Since launching out of stealth mode just over 2 years ago, our team has grown from 20 to ~100 people and our customer base has 10x’ed with companies like GitHub, MongoDB and Major League Baseball!
- Build with Renowned Investor Backing: Andreessen Horowitz (a16z) backed us since the beginning and we’ve raised over $65m from Scale, Neo, Greg Brockman (President at OpenAI), Phil Venables (CISO at Google), and others.
- Thrive in a Unique Culture: You’ll join an early-stage company where you have actual influence on the trajectory of the company. We deeply care about our people and the philosophy we live by - check out our values here.
🔦 Role Description
As the Head of Revenue Operations at Lumos, you have a massive opportunity to shape how sales and the rest of our business optimizes revenue generating processes. This is a critical role for driving consistent and scalable growth.
✨ Your Responsibilities
- Own the RevOps Tech Stack: Own evaluation, implementation, and optimization of tools like Salesforce, HubSpot, Gong, Outreach and Gainsight. Ensure systems are integrated, reliable, and support a scalable standardized GTM motion. Build enablement material to ensure proper training and change management.
- Drive Data Integrity and Process Automation: Maintain clean, consistent data across systems. Build automated workflows and streamline processes to improve pipeline management, lead flow, and sales efficiency. Ensure data quality and governance for account hierarchies, firmographics, and ownership, in partnership with cross-functional teams such as Marketing Operations and Data.
- Manage Territory, Routing, and Scoring Frameworks: Design and maintain lead routing, territory assignments, and account scoring models. Align coverage with market opportunity and support annual/quarterly planning. Partner with sales leadership to define coverage models and ensure alignment between headcount, capacity, and territory potential
- Oversee Forecasting and Revenue Operations Cadence: Run forecasting, pipeline tracking, and revenue reporting. Ensure sales and CS leaders have visibility into performance and productivity. Identify bottlenecks and implement solutions to streamline operations and shorten sales cycles
- Deliver Insights and Reporting: Build dashboards and analyze trends across pipeline, rep performance, and revenue to uncover opportunities for growth. Provide actionable insights using tools like Salesforce, excel, and BI platforms.
🙌 What We’re Looking For:
- 8+ years of experience in a Revenue Operations, Sales Operations, or similar role with a strong track record working in high-growth B2B SaaS environments
- Proven success supporting Enterprise sales cycles, complex deals and account-based strategies
- Highly proficient in Salesforce and HubSpot. Experience with Gainsight, Gong, Clari, and similar GTM tech stack tools is a strong plus
- Attention to detail and commitment to driving operational excellence
- Strong communication skills with the ability to translate data into insights and collaborate effectively across GTM teams
🙌 What We Value
We also care about whether you would be a good fit for Lumos based on the values and characteristics that define how we achieve outcomes, not just your resume.
Thank you for considering Lumos, we hope to hear from you! 🎉
💰Pay Range
$180,000 - 240,000 Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.
Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.
💸 Benefits and Perks:
- 💯 Remote work culture (+/-4 hours Pacific Time)
- ⛑ Medical, Vision, & Dental coverage covered by Lumos
- 🛩 Company and team bonding trips throughout the year fully covered by Lumos
- 💻 Optimal WFH setup to set you up for success
- 🌴 Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
- 👶🏽 Up to 16 weeks for expecting parents
- 💰 Wellness stipend to keep you awesome and healthy
- 🏦 401k matching plan
