Job description
Apply now if you’re in the Philippines and ready to keep healthcare operations running clean and tight.
We’re hiring Healthcare Operations Coordinators to join a fast-moving team. This is a full-time, remote role with a monthly pay of $800. You’ll handle scheduling, tech issues, provider compliance, and patient support — all behind the scenes to keep healthcare delivery smooth.
What You’ll Do:
Audit & Monitor
Double-check appointment accuracy.
Make sure nurses and assistants are correctly paired.
Track provider travel distances for home visits.
Flag compliance issues and report gaps.
Recommend process improvements based on audit results.
Fix Tech + Handle Issues
Manage service tickets tied to the EasyTeq platform.
Troubleshoot telehealth problems and translation issues.
Support providers with tech problems or system bugs.
Escalate major tech issues to IT when needed.
Own the Schedule
Track cancellations and no-show patterns.
Adjust appointments on the fly when things shift.
Support real-time scheduling for providers in the field.
Keep appointment databases accurate and up to date.
Support the Admin Side
Offboard providers when requested.
Process member terminations and clean up schedules.
Maintain provider credentialing status and updates.
Help with onboarding tasks and new provider setup.
Handle Complaints
Log, route, and track provider or patient complaints.
Make sure complaints are resolved quickly.
Keep records of all issues and responses.
Analyze + Report
Monitor performance data: appointment accuracy, no-shows, compliance.
Create reports and spot patterns that need attention.
Keep a full record of all audits and findings.
Must-Haves:
Must be based in the Philippines
2–3 years working in healthcare operations or provider support
Experience with scheduling tools and EHR platforms
Comfortable with compliance and policy-driven tasks
Strong written and spoken communication
Solid Microsoft Office and database skills
Able to multitask and stay calm under pressure
