Job description
About Us
Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We are your personal assistant for healthy living. We get to know your goals, lifestyle, and budget, and we recommend and deliver healthy groceries, easy recipes and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. Founded on the belief that food is the foundation of health, convenience should not mean compromise, and we’re all unique in how we eat and live, Hungryroot is building a future in which healthy living is easy and enjoyable.
We are a distributed team built on top talent from over 28 states across the U.S. While we have a headquarters in New York City, we support employees working from wherever they are based. We believe in fostering team connection and collaboration across all of our employees’ locations. Expect to attend regular team building events and an annual company retreat. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work.
About the Role
We are looking for a IT Systems Administrator to be a part of our growing IT team ideally located in the NYC/surrounding area. This role will join Hungryroot’s IT team and you will report directly to our Sr. IT Administrator. You will be responsible for the monitoring, maintenance, security, and optimization of Hungryroot computer systems as well as being the point of contact for IT tickets and issues. They will be responsible for ordering, setup, and deployment of Hungryroot devices to employees and assist with A/V setup for various company meetings and events.If you want to help us change how people grocery shop and eat for the better, we encourage you to apply!
Responsibilities
- Answer tickets, quickly resolve any system failures and troubleshoots issues
- Manage new hire onboarding, equipment purchases, and manage inventory
- Manage and deploy our MDM software and patching policies
- Manage user accounts, credentials, permissions, access rights, storage allocations, and general administration
- Secure system integrity from any breaches or viruses and play an essential role in risk-mitigation planning, including creating backup plans, safeguards for data, user security policies, and identity management
- Research upcoming products, service protocols, and standards in support of systems software procurement and development efforts and make recommendations
- Assist with A/V setup and breakdowns
- Able to lift up to 35 lbs
- Have a presence in the NYC office for at least 2-3 days out of the week
- Some short-term travel will be required within the United States on a project-by-project basis
Qualifications
- Minimum of 2 years working as a systems administrator with previous experience on a helpdesk
- Experience with administration for a wide arrange of applications and platforms, deployments, and integrations
- 1+ year experience working with OKTA
- Experience with Mac/Windows
- Experience utilizing Google Suite and Microsoft Office
- MDM and provisioning experience (JumpCloud, Apple DEP, or other)
- Working with an IT Ticketing system
- Being detail oriented, having excellent communication and customer care skills and proficiency with documentation or reporting
Perks & Benefits
- Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide!
- Equity
- Unlimited vacation policy
- Universal paid parental leave
- Monthly Hungryroot credit for delicious, healthy groceries
- Comprehensive health, vision, dental, and life insurance
- Wellbeing benefits including One Medical, Spring Health, LiveHealth, Rightway care concierge, and more
- 401k
- A work from home stipend to support your initial home-office setup
#LI-REMOTE
The employer will not sponsor applicants for work visas.
Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of any protected class.
