Lead Learning Experience Designer

Job description

POS-27568

At HubSpot, we are dedicated to helping millions of customers grow better. The HubSpot People Team shares this mission: Help Grow Getters grow better, together. Our goal is to design effective and scalable learning experiences that enable us to 1) drive greater clarity, 2) support growth, 3) foster and reinforce a strong sense of belonging, and 4) recognize success, all while staying true to our HEART values: Humility, Empathy, Adaptability, Remarkableness, and Transparency.

As a Lead Learning Experience Designer within HubSpot’s Learning & Talent Development (L&TD) Team, you’ll play a vital role in supporting HubSpotters’ development by designing and delivering innovative learning experiences. You will serve as a strategic individual contributor, driving the design and execution of enterprise-scale learning experiences. You’ll bring an innovative design sensibility and own end-to-end learning initiatives that directly shape how HubSpotters grow. With expertise across instructional design, multimedia production, generative AI, and stakeholder consulting, you’ll set the creative and strategic standard for our team, influencing how learning happens across the organization.

In this role, you will:

• Own the design and execution of high-impact, scalable learning experiences—with a primary focus on short-form, high-quality video content for a global audience
• Drive the strategic vision and creative direction for multimedia learning design, establishing standards that reflect the modern HubSpot brand and learner expectations.
• Act as a trusted consultant and advisor to senior business leaders, translating organizational priorities into transformative learning solutions.
• Lead program design and learning architecture for key initiatives, collaborating with stakeholders to define objectives, scope, and success metrics.
• Use data and performance insights to make strategic, evidence-based decisions that optimize learner engagement and business impact.
• Champion the integration of emerging technologies—including generative AI—into our learning ecosystem, rapidly prototyping and implementing innovative tools and formats.
• Partner with Learning Operations to shape the long-term content strategy within our Learning Experience Platform, ensuring discoverability, curation, and user-centric delivery.
• Manage complex, cross-functional learning projects with autonomy and accountability, delivering high-quality outputs on time and aligned with business needs.

We are looking for people who have:

• 7+ years of progressive experience in instructional design and multimedia content creation, with a strong emphasis on video production in a corporate or fast-paced environment.
• A compelling portfolio showcasing creativity and expertise in multimedia content, particularly micro-learning videos and modern visual design (portfolio examples included with your application is optional, but highly encouraged).
• Strong understanding of instructional design methodologies, adult learning principles, scripting, storyboarding, and applying modern visual design aesthetics to create diverse and engaging learning materials.
• Proficiency with video production and visual design software (e.g., Adobe Creative Suite - Premiere Pro, After Effects, Photoshop, Illustrator), plus experience with animation, motion design, and audio editing for visual storytelling and instructional use.
• Experience working with generative AI and a commitment to continuous learning, with an experimental mindset to rapidly translate AI breakthroughs and industry trends into innovative learning solutions.
• Proven ability to influence at all levels, including senior leaders, and collaborate effectively with cross-functional partners and SMEs, influencing without authority and communicating complex ideas clearly.
• Excellent project management skills, with the ability to manage multiple priorities, meet deadlines, and work independently in a dynamic environment, coupled with strong data analysis skills to measure effectiveness.
• An innovative mindset, a reputation for exceptional style and creativity, and the flexibility to experiment, adapt to feedback, and continuously improve learning experiences.

Cash compensation range: 138000-221000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

At HubSpot, we are dedicated to helping millions of customers grow better. The HubSpot People Team shares this mission: Help Grow Getters grow better, together. Our goal is to design effective and scalable learning experiences that enable us to 1) drive greater clarity, 2) support growth, 3) foster and reinforce a strong sense of belonging, and 4) recognize success, all while staying true to our HEART values: Humility, Empathy, Adaptability, Remarkableness, and Transparency.

As a Lead Learning Experience Designer within HubSpot’s Learning & Talent Development (L&TD) Team, you’ll play a vital role in supporting HubSpotters’ development by designing and delivering innovative learning experiences. You will serve as a strategic individual contributor, driving the design and execution of enterprise-scale learning experiences. You’ll bring an innovative design sensibility and own end-to-end learning initiatives that directly shape how HubSpotters grow. With expertise across instructional design, multimedia production, generative AI, and stakeholder consulting, you’ll set the creative and strategic standard for our team, influencing how learning happens across the organization.

In this role, you will:

• Own the design and execution of high-impact, scalable learning experiences—with a primary focus on short-form, high-quality video content for a global audience
• Drive the strategic vision and creative direction for multimedia learning design, establishing standards that reflect the modern HubSpot brand and learner expectations.
• Act as a trusted consultant and advisor to senior business leaders, translating organizational priorities into transformative learning solutions.
• Lead program design and learning architecture for key initiatives, collaborating with stakeholders to define objectives, scope, and success metrics.
• Use data and performance insights to make strategic, evidence-based decisions that optimize learner engagement and business impact.
• Champion the integration of emerging technologies—including generative AI—into our learning ecosystem, rapidly prototyping and implementing innovative tools and formats.
• Partner with Learning Operations to shape the long-term content strategy within our Learning Experience Platform, ensuring discoverability, curation, and user-centric delivery.
• Manage complex, cross-functional learning projects with autonomy and accountability, delivering high-quality outputs on time and aligned with business needs.

We are looking for people who have:

• 7+ years of progressive experience in instructional design and multimedia content creation, with a strong emphasis on video production in a corporate or fast-paced environment.
• A compelling portfolio showcasing creativity and expertise in multimedia content, particularly micro-learning videos and modern visual design (portfolio examples included with your application is optional, but highly encouraged).
• Strong understanding of instructional design methodologies, adult learning principles, scripting, storyboarding, and applying modern visual design aesthetics to create diverse and engaging learning materials.
• Proficiency with video production and visual design software (e.g., Adobe Creative Suite - Premiere Pro, After Effects, Photoshop, Illustrator), plus experience with animation, motion design, and audio editing for visual storytelling and instructional use.
• Experience working with generative AI and a commitment to continuous learning, with an experimental mindset to rapidly translate AI breakthroughs and industry trends into innovative learning solutions.
• Proven ability to influence at all levels, including senior leaders, and collaborate effectively with cross-functional partners and SMEs, influencing without authority and communicating complex ideas clearly.
• Excellent project management skills, with the ability to manage multiple priorities, meet deadlines, and work independently in a dynamic environment, coupled with strong data analysis skills to measure effectiveness.
• An innovative mindset, a reputation for exceptional style and creativity, and the flexibility to experiment, adapt to feedback, and continuously improve learning experiences.

Cash compensation range: 138000-221000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot’s Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.