Job description
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.
At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.
If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!
As a Technical Lead (Back End), you will lead the build of key technical projects that further the company’s products and platforms. You will drive quality outcomes for our customers by combining strategic thinking and problem-solving skills to identify problems, research and tackle complex challenges, and lead the solution design and development of key projects that advance our mission and align with our broader engineering goals.
You will collaborate closely with peers, product, design, and leadership to build outstanding products and features for the Deputy platform, delivering services to millions of users and businesses, from small and medium-sized enterprises to large corporations.
You wake up every morning knowing with confidence that the work you do, from the user-facing experiences to the backend APIs, is being used to power 100,000 workplaces and the livelihood of millions of users worldwide.
Responsibilities:
- Make technical decisions and deliver technical solutions, with consideration for high-performance, high-quality systems and applications. Use hands-on technical expertise to drive solutions for a range of challenges.
- Encourage innovation and foster an environment of continuous improvement.
- Design, implement, and deliver software solutions for product features, with consideration for high-performance, high-quality systems and applications.
- Write simple, efficient, self-documented modular, high-quality code that follows best practices and improves the overall codebase.
- Align with our Design, Engineering and Product principles to build product & technical solutions that drive customer value with quality and performance.
- Uphold a high bar of engineering standards and co-ordinate with Infrastructure and Quality.
- Accountability for delivering technical solutions within estimated timeframes
- Influence and problem-solve with senior, mid, and junior engineers to deliver high-quality outcomes. This role may not have direct reports, but your leadership and mentorship will drive the squads to successful outcomes.
- Mentor and guide more junior engineers in an impactful and meaningful way to their growth trajectory.
- Collaborate with Product and Design to discover and estimate solution options to key strategic initiatives.
- Research, create POCs and introduce new technologies to the team. Advocate for and adopt the latest trends and enhance the developer experience.
- Form a key member of the technical leadership team, driving standards, ways of working and platform decision-making.
- Break down problems into impactful milestones and tasks, delivering value incrementally.
- Share your expertise through documentation, design reviews, code contributions, presentations and technology discussions.
Skills and Experience:
- Bachelor’s Degree in Computer Science or equivalent experience.
- 6+ years of experience in software development and 2+ years of experience as a senior engineer.
- You have expertise in API design (REST & RPC) and its frameworks. Including using protobuf, gRPC, OpenAPI
- Experience with building service-oriented architecture, microservices, and modern techniques and tools around it. Including using Docker, ECS, Lambda, SQS, Kinesis, etc
- Experience in a few persistence, storage and caching mechanisms. Including MySQL, Redis, DynamoDB, S3, etc
- Experience with Elasticsearch is desirable.
- Mastery of PHP, or Go would be highly advantageous
- You build systems that include appropriate monitoring and observability, employing modern best practices for fault tolerance, including but not limited to caching, eventual consistency, queues, load balancing, circuit breaking, etc.
- A visionary problem solver, constantly looking for ways to optimize processes, improve product performance, and elevate the user experience through innovative and elegant solutions.
- Ability to lead by example, rolling up your sleeves to “show the way”
- Proven track record of leading technical teams, including mentoring junior and mid-level developers, providing technical guidance, conducting code reviews, and fostering a culture of continuous learning and improvement.
- Experience setting technical direction and defining architectural standards, ensuring that apps are scalable, maintainable, and meet business objectives while keeping technical debt to a minimum.
- Proven leadership in driving projects from concept to delivery, working cross-functionally with product managers, designers, and engineering teams to align on vision, requirements, and timelines.
- Expert at communicating complex technical concepts to both technical and non-technical stakeholders, building alignment on vision, priorities, and timelines, and contributing to key decision-making at the strategic level.
- Experience with CI/CD pipelines, ensuring seamless integration and deployment workflows that accelerate development cycles and ensure high-quality releases.
- Thrives in dynamic environments, with the ability to navigate ambiguity, make high-stakes decisions, and lead teams through challenges while maintaining focus on project goals.
- Passionate about staying at the cutting edge of development technologies, continuously learning and experimenting with new tools, frameworks, and methodologies to improve development practices and outcomes.
Employee Perks
- Ownership in the company via Share Options
- Paternity/Maternity Leave Policies
- Flexible Remote-First Work Policy
- Company wide Development & Coaching
- Hackathons
- Awards - “Your Time to Shine & Celebrate Success”
- Social Events & variety of social clubs (Books, LGBT, Games, Sports)
- Mental Health Support
- Munch & Learns
Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
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