Job description
At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. We typically keep job postings active for 3–5 weeks, though this may vary depending on applicant volume and other factors.
If you are an Internal Candidate, please apply via our Internal Job Board.
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To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here.
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The Senior Operations Strategy Analyst leads high-impact, cross-functional projects that enhance operational efficiency and support data-informed decision-making. This role blends project management, stakeholder engagement, workforce planning, and analytical expertise to address complex operational challenges. It is responsible for scoping and executing initiatives that align with business priorities and deliver clear, measurable outcomes. The analyst champions best practices in data visualization and analysis, delivering accurate, actionable insights. They also contribute to long-term planning by developing and refining staffing forecasts that optimize workforce strategies and resource allocation.
Responsibilities
- Lead strategic, cross-functional projects from planning through execution. Define scope, manage timelines, coordinate contributors, and ensure deliverables align with broader operational goals.
- Engage and align stakeholders by building strong relationships, understanding their priorities, and facilitating clear, proactive communication throughout each initiative.
- Scope analytics requests by clarifying stakeholder objectives, assessing feasibility, and translating business needs into clear, actionable requirements for execution by analytics partners.
- Build and maintain Looker dashboards and reporting tools that provide visibility into operational KPIs. Ensure reports are accurate, timely, and tailored to stakeholder needs.
- Develop and refine forecasting models and staffing strategies to inform headcount planning and support both front office and back office operations, driving efficient staffing and long-term operational effectiveness.
- Contribute to continuous improvement efforts by identifying process gaps and proposing scalable solutions that drive consistency and efficiency.
- Collaborate cross-functionally with analytics, operations, and systems teams to ensure alignment on data quality, reporting needs, and evolving business priorities.
Experience
- 3–5 years of experience in analytics, operations strategy, or workforce planning
- Strong proficiency in SQL, Excel, and data visualization tools (e.g., Looker, Tableau)
- Demonstrated experience managing cross-functional projects with multiple stakeholders
- Ability to translate complex data into clear insights and actionable recommendations
- Excellent communication, time management, and organizational skills
- Experience with forecasting or capacity planning is a plus
We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package, including a base salary of $110,000 - $135,000, and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.
Guild is America’s leading talent development company, partnering with the country’s most innovative employers, including Chipotle, Target, Walgreens, JPMorgan Chase, Hilton, PepsiCo, Tyson, and more, to build the talent needed for today and a resilient workforce for tomorrow. Guild helps employers identify, develop, and mobilize internal talent — enabling workers to gain skills for in-demand roles and helping companies stay agile. By connecting employees to real-world learning, coaching, and career support, and providing companies with actionable talent insights, Guild transforms overlooked talent into high-impact contributors and positions companies for long-term, sustainable growth. For more information, visit https://www.guild.com.
Guild is female-founded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list, CNBC Disruptor50 list three years in a row, Inc. Best Led Companies list, Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.
Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:
- Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Open vacation policy for employees to rest and recharge
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
PRIVACY NOTICE
I understand that I am applying for employment with Guild and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment.
I understand and agree to Guild’s use of my information in accordance with Guild’s Privacy Policy and, for applicants that are residents of the State of California, Guild’s Applicant Privacy Notice and California Notice at Collection.
