The Credit Pros

Founded in 2009, we are a technology-enabled credit repair organization in the financial services industry. We help clients improve their credit scores by removing inaccurate or questionable information from their credit reports.

We offer credit repair and improvement services, free credit counseling, and credit building tools. These include providing a $5,000 tradeline and reporting client payments. We also handle unlimited disputes. We provide financial education and AI-based credit management tools to help clients understand their credit reports and scores. Our services also include credit monitoring, ID theft restoration and insurance, cease and desist letters to collection agencies, debt validation letters to creditors, and goodwill letters to creditors. In 2020, we added credit builder loans and an AI-assisted program for disputing unverified items.

Clients get instant access to all three credit reports, expert credit consultations by phone and chat, and can work one-on-one with a NACSO© Certified Specialist. We launched our client portal in 2013, and by 2016, we had direct relationships with credit bureaus for real-time credit report access.

We have an “A” rating with the BBB. We’ve also been recognized by Inc. Magazine on their Inc. 5000 list several times and named a SmartCEO Technology Future 50 and Best Place to Work in NJ in 2017. We operate in 46 states and have been in business for 14 years.

Our purpose is to improve our clients’ lives by helping them remove negative items from their credit histories. Our mission is to help every American improve their credit scores and achieve their desired lifestyle.

Our core values include respect, ethics, integrity, and honesty. These values guide how we operate and shape our culture. We believe in:

• Always doing the right thing, even without supervision.
• Respecting clients.
• Demonstrating passion for our work.
• Working hard and engaging in recreational activities together.
• Treating one another with respect and holding each other accountable.
• Striving for continuous improvement.

We have a team of 152 employees. We foster an open and communicative environment with monthly town halls and all-hands meetings. Our team is diverse.

We focus on employee development through upskilling, professional development, and management training. We’re committed to improving our employees’ lives and have been recognized by Inc. Magazine as one of the 50 best places to work. Our founders are hands-on and frequently meet with clients to ensure we stay aligned with our core values of public service. Our work environment emphasizes teamwork, mutual support, and accountability, fostering a positive atmosphere. We operate as a 100% remote-first organization.

We offer our employees a range of benefits and perks:

• 100% full-time remote work opportunities.
• Guaranteed base salary, with rates varying by role (e.g., $5.50/hr, $4/hr, US$100,000-150,000/yr for specific positions).
• Access to bonus pools linked to individual, team, and company-wide performance goals.
• Paid training, typically for one month, scheduled Monday to Friday from 9:00 AM to 6:00 PM ET.
• Opportunities for employee development, management training, coaching, and upskilling.
• Flexible paid time off.
• Company holidays.
• Birthday time off.
• Health, dental, and vision insurance (generally eligible after a probationary period or one year).
• Annual performance reviews and merit-based raises.