Job description
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CPT-9486 Loan Assistant VA
REQUIRED SERVICE: Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, Advanced Level
MIN. HOURS/WEEK: 30 hours
SHIFT TIME ZONE: CST
SHIFT HOURS: 10AM-4PM CST
SHIFT DAYS: Monday to Friday
Number of VAs: 1
GENDER PREFERENCE: N/A
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A
We’re looking for a highly organized and detail-oriented Loan Processing Assistant to support our loan operations team. This role primarily involves managing email communication, with occasional calls using Google Voice. You will help set up loan files, upload them into investor portals, gather client documentation, and coordinate with third parties for required documents and approvals.
Responsibilities
- Set up and maintain loan files with accuracy and completeness
- Upload loan files into investor portals for processing and approval
- Communicate with clients via email (and occasionally by phone) to collect necessary information and documentation
- Coordinate with third-party vendors to order supporting documents for loan approval
- Monitor and follow up on outstanding items to ensure timely processing
- Maintain accurate records and organize all client interactions and documents
Qualifications
- Previous experience in loan processing, mortgage, or a related administrative field preferred
- Strong written and verbal communication skills
- Comfortable handling a high volume of emails and using Google Voice for calls
- Familiarity with investor portals or loan software is a plus
- Ability to work independently, stay organized, and meet deadlines
APPLICATION SOFTWARE KNOWLEDGEABLE/REQUIRED
- Google Voice
CLIENT INDUSTRY: Real Estate
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles are available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!
