Job description
At Sprinter Health, our mission is to dramatically expand access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale.
We’re looking for a motivated, strategic, and entrepreneurial Market Strategist to design, execute, and continuously optimize market strategies that enable our healthcare delivery model. This new hire will develop strategies that drive efficient utilization of the 6 mobile clinicians in the northeast part of the US as well as the 12 mobile clinicians who travel throughout the country. (These clinicians are called Sprinters and the numbers will change over time.) This is a role that promises immediate impact and offers significant opportunities for growth, influence, and innovation.
ABOUT US
We’re building the technology and clinical services platform to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 22+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and a 92+ NPS, we’re rapidly scaling our impact.
Our team of technologists, clinicians, and operators is backed by investors including a16z, General Catalyst, GV, and Accel that have supported companies like Devoted Health, Livongo, Stripe, Ramp, and Databricks.
YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT
As a Market Strategist, you’ll own the strategy and execution of our operational plans across dynamic markets across the United States. You will ensure that patient and partner needs are met by aligning resources, designing scalable solutions, and continuously improving processes. Your role will bridge multiple teams, and drive key initiatives. This is your chance to step into a highly impactful role, collaborate across diverse teams, and drive innovative solutions for one of the fastest-growing healthcare companies in the country.
ROLE RESPONSIBILITIES
Develop and Execute Market Strategies:
-Build and continuously refine operational strategies to meet partner and clinical goals.
-Collaborate with Partner Experience, Sales, Clinical Operations, Product, and Patient Operations teams to adapt to dynamic market conditions.
-Monitor and adjust strategies to address shifts in patient populations, partner priorities, service offerings, and clinical protocols.
Sprinter Scheduling Management:
-Develop optimized schedules for Sprinters based on market needs, patient demand, and partner requirements.
-Coordinate with Clinical Managers and Sprinters to address constraints such as availability, cultural considerations, and training levels.
-Iteratively improve schedules by analyzing predicted appointment bookings and resolving deviations.
Market Performance Tracking:
-Use data tools like Kibana, Looker, Excel, SQL, and Python to monitor market performance relative to company and partner goals.
-Collaborate with Clinical Managers to address challenges and develop solutions to optimize operations.
Research and Special Projects:
-Conduct research and analysis to support operations, product development, and partnerships.
-Lead initiatives such as optimizing sample logistics, evaluating partner requests, and solving market-specific challenges.
-Balance multiple high-impact projects to support scaling and innovation efforts.
ABOUT YOU
REQUIRED QUALIFICATIONS
Proven Expertise: 5+ years of field operations experience with at least 2 years leading field operations and/or market strategy in the health care industry
Data-Fluency: Exceptional data fluency and experience deducing answers from unstructured data with tools like Looker, Elastic Search (Kibana), SQL/Python, and Excel
Cross-Functional Collaboration: Exceptional communication skills and experience working with diverse teams
Adaptability: Comfortable in dynamic, fast-paced environments with evolving priorities
Detail-Oriented: Strong organizational skills to manage complex schedules and multiple stakeholders
PREFERRED QUALIFICATIONS
-MBA or MPH
-Experience working with GIS data
-Experience working directly with development teams to integrate operational solutions
$105,000 - $115,000 a year
Competitive Salary: Annual base salary of $105k to $115k, depending on depth and relevance of experience
Equity Package: Ownership in a rapidly growing healthcare company
Comprehensive Benefits: 100% paid coverage for you and your dependents for medical, dental, and vision plans
Flexible PTO: Along with 11+ paid holidays annually
401(k): With matching contributions
Parental Leave: 16 weeks for birthing parents, 8 weeks for other parents
Professional Development Stipend: Support for growth and education
