Marketing Operations Manager

Job description

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Sr. Manager, MarTech and Operations, the Marketing Operations Manager is responsible for supporting and optimizing marketing processes, systems, and technologies to drive efficiency, streamline workflows, and enhance overall marketing performance.

What you’ll be doing:

• Manage and own DAM and other digital asset management systems and processes that allow cross-functional teams to self-serve and easily access brand and campaign materials. Maintain the content, support one-off requests, and ensure the tool is meeting requirements.
• Support agency management across Marketing teams - managing priorities and contracts.
• Help administer and optimize marketing technology platforms, including HubSpot, RingLead, and 6sense, ensuring accurate data flow, lead scoring, audience segmentation, and campaign tracking.
• Manage integrations and data sync between marketing systems and Salesforce, supporting accurate lead routing, campaign attribution, and funnel reporting.
• Build and maintain dashboards and reports in Salesforce to help stakeholders understand marketing performance, pipeline contribution, and campaign impact.
• Support cross-functional collaboration across marketing, sales, and operations teams to streamline processes and ensure consistent execution across all initiatives.
• Jump in and support various marketing initiatives as needed, bringing a problem-solving mindset and adaptability to a dynamic, fast-paced environment.

What success looks like in this role:

• Influence marketing budget accuracy to stay within budget
• Empower the team with new workflows and proactively implement solutions to improve accuracy, speed, or scalability.
• Enhance lead scoring and lead routing effectiveness
• You maintain clean, actionable data across marketing and sales systems and ensure reporting is reliable and insightful.
• You support cross-functional collaboration by creating clear documentation, playbooks, and dashboards that make performance data easily digestible.
• You bring curiosity and a willingness to learn, continuously evolving alongside our tech stack and team goals.

What we expect from you:

• Frontify: Advanced expertise is expected.
• HubSpot, RingLead, LeanData, and 6sense: Moderate experience is expected.
• 5+ years of experience in marketing operations or revenue operations, with hands-on experience in campaign execution, tech stack management, and reporting.
• Working knowledge of Salesforce, including building reports, dashboards, and understanding campaign/member relationships within the platform.
• Work as a liaison between agencies and the Spring Health team.
• Excellent organizational skills and attention to detail, with a process-oriented approach.
• Analytical mindset with experience interpreting data and turning insights into action.
• Familiarity with project management and digital asset management tools—experience with Asana is a plus.
• Strong communication and interpersonal skills, with the ability to collaborate across teams and influence without authority.
• A proactive, solutions-first mindset and a desire to grow as a generalist across the marketing operations function.

The target base salary range for this position is $97,680 - $122,100 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.