Medical Concierge

at Yalent
  • $7k
  • Remote - Egypt

Remote

Customer Service

Mid-level

Job description

Yalent is proud to partner with AllCare, an innovative AI-driven home care platform that’s redefining how families access and manage in-home healthcare and personal support services. We’re seeking a passionate and results-driven Medical Concierge to accelerate AllCare’s rapid growth.

About AllCare:

AllCare is a physician-founded, physician-led healthcare organization dedicated to delivering high-quality, accessible care to residents in Assisted Living Facilities. Our integrated approach combines on-site primary care, 247 concierge support, and seamless coordination with pharmacies and specialists, aiming to enhance resident well-being and reduce administrative burdens for facility staff.

Position Overview:

We seek a detail-oriented, experienced Medical Concierge with a pharmaceutical background to join our remote care coordination team. Based in Egypt, you will play a vital role in managing medication logistics, onboarding patients, and supporting clinical workflows across 200+ U.S. Assisted Living Facilities (ALFs). You’ll collaborate closely with doctors, pharmacists, and facility staff to ensure smooth, safe, and efficient patient transitions into our care.

Key Responsibilities:

  • Coordinate doctor logistics and ensure seamless scheduling of patient visits.

  • Facilitate patient enrollment and accurately admit patients into our EMR system.

  • Manage medication histories, perform reconciliations, and collaborate with U.S.-based pharmacies.

  • Ensure all medication data and care plans are precisely documented and consistently updated.

  • Serve as a liaison between facilities, physicians, and pharmacies to support medication-related communications.

  • Partner with facility staff to streamline the onboarding and care transition processes.

  • Maintain high standards of data accuracy and compliance across all patient records.

  • Strong background in pharmacy, pharmacology, or pharmaceutical services (e.g., PharmD, licensed pharmacy technician, or equivalent).

  • 1-2 years of experience in healthcare coordination, pharmacy, or a clinical support role.

  • Familiarity with EMR systems and clinical documentation practices.

  • Excellent command of English (written and spoken).

  • Highly organized, detail-oriented, and able to multitask in a remote, fast-paced environment.

  • Passion for improving care for elderly populations and supporting clinical outcomes.

Competitive Compensation

  • $600+ monthly earnings ($500 base salary + achievable performance incentives)

Security & Benefits

  • Comprehensive Social and Medical Insurance Coverage
  • 20 days paid annual leave (eligible after 90 days)
  • All U.S. holidays observed

Growth & Flexibility

  • Hybrid Flexibility: Primarily remote role with just one office day per week for team collaboration
  • Structured onboarding + continuous U.S. healthcare operations training
  • Exposure to U.S. regulatory standards and best practices

Meaningful Impact

  • Directly improve healthcare outcomes for senior patients nationwide

Join AllCare:

At AllCare, we are revolutionizing healthcare delivery in Assisted Living Facilities by providing coordinated, compassionate, and technology-enabled care. If you’re passionate about pharmaceutical care and want to work in a mission-driven, global healthcare team, we encourage you to apply.

For more information about our services and mission, please visit our website: allcare.ai

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