Job description
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B-CPT-9345 (Bilingual) Virtual Assistant – Medical Receptionist/Assistant
REQUIRED SERVICE: Telehealth /Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Junior/Senior Level
MIN. HOURS/WEEK: 40 hours/ week
SHIFT TIME ZONE: EST
SHIFT HOURS: TBD
SHIFT DAYS: Monday to Friday
Number of VAs: 1
GENDER PREFERENCE: N/A
LANGUAGES SPOKEN/PREFERENCE: English/ Spanish
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A
Position Title: (Bilingual) Virtual Assistant – Medical Receptionist/Assistant
Job Summary:
We are seeking a dedicated Virtual Assistant (VA) to support a primary care office based in Florida. The VA will act as a medical assistant/receptionist, managing phone communications, confirming and linking appointments, and performing receptionist duties. This role requires knowledge of U.S. healthcare practices, experience in telehealth settings, and excellent communication skills to ensure outstanding patient support.
Responsibilities:
✅ Answer incoming phone calls promptly and professionally
✅ Confirm, reschedule, and link patient appointments
✅ Perform general receptionist duties, including patient outreach and follow-up
✅ Provide virtual medical assistant support to the office team
✅ Conduct outreach to patients for appointment reminders, scheduling, and other needs
✅ Maintain accurate records of patient communications and appointment updates
✅ Ensure HIPAA-compliant handling of patient information at all times
✅ Assist with other administrative tasks as assigned by the medical team
Qualifications:
✔ Proven experience as a medical receptionist, medical assistant, or virtual assistant for U.S.-based health clinics
✔ Prior experience working with telehealth platforms and virtual care settings
✔ Knowledge of primary care office operations, preferably with exposure to Florida healthcare practices
✔ Excellent verbal and written communication skills
✔ Strong organizational skills with attention to detail
✔ Ability to multitask in a fast-paced environment
✔ Tech-savvy with familiarity in EHR/EMR systems, teleconferencing tools (Zoom, Teams), and scheduling software
✔ Understanding of HIPAA regulations and commitment to patient confidentiality
✔ Reliable high-speed internet connection and a professional home office setup
CLIENT INDUSTRY:
- Internal Primary care
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles are available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!
