Job description
Role: Orders Team Associate
Work Arrangement: Fully remote, overlapping Central US Time
Job Type: Independent Contractor, Full-time
Work Schedule: 40 hours per week, availability needed across 7 AM – 10 PM Central US Time, M-F:
- Shift 1: 7:00 AM – 3:00 PM
- Shift 2: 11:00 AM – 7:00 PM
- Shift 3: 2:00 PM – 10:00 PM
Locations: Remote
About Pearl Talent:
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we’re building for: Watch here
Why Work with Us?
We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.
About the Company:
U.S.-based telehealth weight-loss and wellness company that focuses on doctor-supervised, personalized GLP-1 therapy, primarily utilizing compounds such as semaglutide and tirzepatide. They blend medical care, coaching, and direct-to-patient delivery to create a modern, all-in-one experience.
Role Overview:
As an Orders Team Associate, you’ll play a key role in managing the flow of customer orders from start to finish. This includes verifying the customer’s shipping details, placing incoming orders, and maintaining accuracy in every transaction.
Core Responsibilities:
Process and verify incoming customer orders with speed and precision
Maintain accurate data entry and record-keeping in our order management system
Communicate order status and resolve discrepancies or delays as needed
Ensure timely and error-free order fulfillment
High attention to detail and accuracy
Strong organizational and time-management skills
Basic computer proficiency and familiarity with order or inventory systems (training provided)
Ability to multitask in a fast-paced environment
Previous experience in order processing, e-commerce, fulfillment, or customer service is a plus
Reliable and punctual with a strong work ethic
Remote Work: Fully remote—work from anywhere
Generous PTOs
Direct Mentorship: Grow through guidance from international industry experts
Learning & Development: Ongoing access to resources for professional growth
Global Networking: Work and connect with professionals around the world
