Job description
Our client is a leading creative industries education provider in Australia, offering cutting-edge programs in music, audio engineering, film, game design, entertainment business, and more.
With a strong reputation for innovation and hands-on learning, they are now looking for a motivated Outbound Sales Consultant to join their remote sales & admissions team.
Job Responsibilities:
This is a 3-month contract, full-time role ideal for someone with a sales background, exceptional phone communication skills, and a passion for education.
Outbound Sales & Lead Management
- Make outbound calls to prospective students and their influencers
- Qualify leads and book appointments or follow-up sessions for the sales/admissions team
- Prioritise outreach based on lead engagement and conversion likelihood
Enquiry Response & CRM Management
- Respond quickly to inbound enquiries via phone, email, or chat
- Log accurate notes and lead status updates in the CRM
- Adjust outreach approach based on lead feedback and performance trends
Consultation & Rapport-Building
- Build rapport with leads to understand motivations, goals, and potential concerns
- Share relevant course information and position offerings effectively
- Ensure all communication reflects brand values and tone
Reporting & Collaboration
Work closely with marketing to align messaging and campaign tone
Share feedback on lead quality and campaign effectivenes
2–3+ years’ experience in outbound sales, enrolment advising, or consultative sales
Proven ability to convert leads into successful outcomes
Strong English communication skills — verbal and written
Strong phone-based selling or enrolment advising experience
CRM experience for tracking leads and managing workflows
Background in education, recruitment, or creative industries is a plus
Consultative, student-first approach to selling
Highly motivated, target-driven, and organised
Tech-savvy and adaptable to new tools and platforms
Permanent work-from-home set-up
Dayshift (Australian business hours)
Full Time for 3-months contract
HMO
Annual leave
Christmas Bonus equivalent to 1 month’s wage (pro-rata)
