People & Operations Coordinator

Job description

About Taroko.io

Taroko.io is a global venture studio with 15 years of experience building and scaling technology enabled companies. We’re profitable, self-funded, and operate lean—free from legacy baggage or bloated structures. Our globally distributed team has launched multiple successful ventures, including the sale of Termly.io to One.com in 2025. Every new startup benefits from our proven playbooks, shared infrastructure, and the collective expertise of a seasoned, execution-focused team.

We’re currently launching a new business unit and looking for a smart, ambitious, and energetic People Ops Coordinator to help build the foundation.

The Role

This is a hands-on, execution-focused role for someone passionate about people operations and startup building. You’ll work directly with our Director of Operations to set up the foundations of a high-performing remote team: from hiring and onboarding to rolling out our tech stack, setting up core workflows, and supporting long-term growth.

You’ll be the heartbeat of the new business unit’s team—ensuring every candidate and employee has a seamless, engaging experience, while also handling day-to-day business operations that make a remote-first company run smoothly. You’ll learn modern People Ops strategies, use cutting-edge tools, and collaborate with seasoned leaders who’ve done this before—successfully. If you’re highly organized, great with people, and love using technology to get things done faster and smarter, this is the role for you.

What You’ll Do

People Operations & HR Coordination

  • Administer and help optimize our HRMS (we use Rippling)

  • Be the face of the company for candidates and new hires

  • Build and manage onboarding processes, including creating slide decks, to-do lists, and orientation workflows

  • Coordinate and support recruitment: draft JDs, post jobs, manage interviews, candidate engagement, interview scorecards, and offer letters

  • Support employer branding—manage company profiles (Glassdoor, careers page), solicit reviews, and polish recruitment content

  • Collaborate with the HR Manager on policy documentation, compliance, labor relations, and employee support

  • Create and maintain people-related reports (e.g. time off, hiring metrics, employee lifecycle data)

  • Serve as a trusted team liaison across multiple regions and time zones

Business Administration & Tools Setup

  • Set up and administer core systems—Google Workspace, Slack, Trello, etc.

  • Work with team leads to anticipate needs, propose policies, and improve day-to-day workflows

  • Oversee device provisioning and inventory management using MDM tools

  • Handle administrative responsibilities like business insurance renewals and trademark/IP tracking

  • Support payroll and purchasing processes by coordinating with Finance and Accounting teams

  • Create operational reports on tools, spend, and resourcing to drive better business decisions

  • Research, evaluate, and implement new tools to support a distributed team

About You

  • Tech-savvy and excited about automation tools like Zapier and AI-enhanced workflows

  • You’re flexible and timezone-aware—able to shift your schedule when needed. You manage your workday around key meetings, not a fixed 9-to-6.

  • Curious, organized, and comfortable wearing many hats—especially in fast-paced, ambiguous environments

  • Exceptional communicator with high emotional intelligence and a people-first mindset

  • Friendly and confident on video calls, able to build rapport with remote teams

  • Comfortable with spreadsheets, data blending, and surfacing insights from reports

  • Takes initiative, works independently, and thrives in startup environments

  • Highly adaptable—able to handle shifts in direction and find a new path forward

Skills & Experience

  • 3+ years of experience at a startup working in People Ops, HR coordination, or startup operations

  • Exceptional written and verbal English communication skills

  • Demonstrated experience designing and managing workflows for onboarding, high EQ and empathy, able to anticipate and provide for others’ needs

  • Proven capability managing and administering multi-user software, controlling access and using granular configurations

  • Excellent at creating presentations, documents, and branded materials (e.g. JDs, C&B offers)

  • Comfortable managing data in spreadsheets and generating reports with insight

  • Experience evaluating latest tools and technologies, migrating to new systems.

  • Bachelor’s degree or comparable higher level education preferred

Why Join Taroko.io ?

  • Future growth: Optimal time to join our growth story
  • Competitive compensation package
  • 15 days paid vacation, 5 days paid sick annually
  • Access to work laptop and equipments to support your remote work setup.
  • Full remote working environment with flexibility to set your own daily schedule
  • Monthly wellness allowance towards the cost of gym, yoga, etc.
  • Additional location-specific benefits such as health insurance and retirement contributions may apply.

Be part of something from day one—help launch a new product and shape the culture. No legacy systems or bureaucracy—just smart people building ambitious products, fast.

Work alongside experienced operators and technologists who’ve built and scaled multi-million dollar ventures.

Learn modern People Ops strategies, tools, and workflows—no outdated systems, no bureaucracy. This is a great launchpad for a long-term career in HR, People, or Operations, with room to specialize or expand your scope as the company grows.

Collaborate across teams and functions in a flat, flexible, and remote-friendly environment.

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