Job description
Symmetrio is currently recruiting a Physics Support Specialist for our customer, a leading multi-national medical software company. This is a remote position with approximately 25% travel required. You will work from home while supporting customers remotely using advanced tools, Teams meetings, phone, and email interaction working with a team of physicists, dosimetrists, and IT specialists.
Responsibilities
Train customers on physics algorithms, linac modeling, and quality assurance (QA).
Assist with Python scripting troubleshooting, customer support, and training as needed.
Develop and maintain long-term relationships with customers through remote support and onsite visits.
Respond to tenders and explain product functionality.
Conduct large and small group presentations at seminars, training programs, and trade shows.
Guide new customers through the product delivery process.
Plan, perform, and document application demos and training sessions for customers and internal teams.
Collaborate with the development team through exploratory testing of new product versions.
The ideal candidate will be a service-oriented professional with a strong motivation to work in a dynamic environment.
They will also possess excellent interpersonal and communication skills are comfortable presenting and teaching to various audiences.
The candidate should be adaptable, able to handle diverse tasks, and thrive in solving complex problems independently and collaboratively. A proactive mindset, strong initiative, and the ability to prioritize work in a fast-paced setting are essential.
Candidates will need a MS or PhD degree in medical physics or a related field with relevant certification along with five years of clinical experience.
Experience with multiple TPS platforms is preferred.
Health Care Plan (Medical, Dental & Vision)
401k Retirement Plan
Paid Time Off (Vacation, Sick & Public Holidays)
Flexible Scheduling
