Job description
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow
About the Role (your why)
As a Presales Solutions Architect, you’ll be at the forefront of innovation—leading high-impact technical discussions, uncovering customer needs, and designing tailored solutions that solve real-world challenges. You’ll play a key role in shaping strategic outcomes, influencing decision-makers, and driving value from concept to close. If you thrive in a fast-paced, collaborative environment and love turning technical insight into powerful business solutions, this is your opportunity to shine.
What you’ll bring
- Customer Focus: Deep understanding of customer needs, wants, and pain points.
- Product/Service Expertise: In-depth knowledge of the company’s products and services, as well as emerging technologies to provide cost-effective and flexible solutions.
- Market Analysis: Understanding of competitor offerings, product roadmaps, and emerging technologies.
- Presales Support: Experience in supporting market teams in customer sales discussions, delivering presentations, demos, and proofs of concept (PoCs).
- Presales Execution: Contributing to formal sales responses such as RFPs, RFIs, and RFQs, ensuring work meets commercial and reporting standards.
- Sales Enablement: Creating highquality, reusable content for formal bids, contributing to sales enablement collateral, and creating thought leadership content
- Storytelling: Ability to craft clear and concise messaging that effectively communicates the value proposition.
- Sales: Expertise in the sales process, activities, drivers, and levers.
- Collaboration: Ability to work with Markets and Sales teams to achieve revenue growth targets.
- Presentation Skills: Confidence in presenting propositions to internal and external stakeholders
Responsibilities
- Market Analysis: Understand competitor offerings and identify unique advantages for Datacom. Understand product roadmaps and emerging technologies.
- Presales Support: Support Market teams in customer sales discussions. Deliver presentations, demos and/or PoC’s.
- Presales Execution: Contributing content and bid strategy to formal sales responses such as RFP / RFI / RFQ, ensuring work meets commercial and reporting standards.
- Customer Presentations: Deliver demos and POCs showcasing the solution’s capabilities.
- Sales Enablement: Create high quality, reusable content for formal bids, contribute to sales enablement collateral and create thought leadership content.
Why Join Us Here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
