Job description
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.
Overview:
The Principal, Product Portfolio Manager– Business Training role is a key leadership role responsible for overseeing and driving the success of Skillsoft Global Knowledge’s portfolio of learning products for the Business Training, IT Service Management (ITSM), and Leadership and Business product lines.
The Principal, Product Portfolio Manager will develop and execute strategies that drive growth, profitability, and customer satisfaction across various market segments and channels. With accountability for product line performance, profitability, and general market fit and acceptance, the Principal, Product Portfolio Manager will ensure these offerings meet the evolving needs of enterprise customers around the world.
Responsibilities:
• Portfolio Management: Lead the product lifecycle management, from ideation and development through to enhancement and retirement of learning and certification products. Ensure portfolios are aligned with customer priorities, industry trends and Global Knowledge’s goals while maintaining P&L accountability.
• Product Trending and Analysis: Provide monthly/quarterly/yearly product result trends with insights and analysis to help drive internal strategy and fine tune operations for the best on-going results.
• Go-to-Market (GTM) Support: Create GTM collateral for use in sales enablement and engagement including value proposition, sales tools, sales pitch concepts, objection handling, customer persona identification and alignment, as well as provide market and demand generation support.
• Market Expansion: Identify and pursue new market opportunities within a product line, including emerging industries, geographies, and customer segments, to grow Global Knowledge’s market share and drive product adoption.
• Strategy Development: Collaborate with senior stakeholders to define and implement strategic roadmaps that support the organization’s long-term vision and key performance indicators (KPIs). This includes defining strategy for proprietary and third-party content implementation and their fit-to-market.
• Execution and Innovation: Drive product innovation and enhancements that align with market needs and create differentiation, leveraging insights from industry trends with a deep understanding of our customers’ needs and competitor analysis.
• Customer Empathy: Create and present decision proposals based on facts from the market. Host and facilitate customer centric calls to determine new product needs and existing product enhancements. Create an intentional feedback loop with voice of customer calls and focus groups.
• Cross-Functional Portfolio Leadership: Work closely with marketing, sales, and technology teams to ensure successful product launches and ongoing support, while aligning with revenue and profitability targets.
• Stakeholder Engagement: Build and maintain strong relationships with key internal and external stakeholders, including OEM vendors, partners, suppliers, and channel partners in the satisfaction of market needs and strengthening GK’s market leadership position.
Example metrics for this role:
As an indicator of impact and success, this role will be measured on metrics such as:
• Profitability
• Competitive Market Share
• Partner Metrics Alignment (where applicable)
• Net Promoter Score (NPS)
• General Compliance
Qualifications Required Skills & Competencies:
• Portfolio Management Expertise: Deep experience in product lifecycle management, with a focus on learning and certification products, driving growth and meeting customer needs.
• Strategic & Analytical Thinking: Ability to develop clear, actionable strategies using data-driven insights.
• Leadership: Proven ability to influence outcomes in a highly matrixed organization, with clear communication of strategic goals and strong presentation skills.
• Cross-Department Collaboration: Effective in working with diverse teams, including marketing, sales, and technology, to achieve business results.
• Industry Knowledge: Experience in learning, certification, or professional services with an expertise toward technology and its associated fields.
• Global Perspective: Capable of managing products for a worldwide audience with an understanding of market nuances and trends.
MORE ABOUT SKILLSOFT:
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
