Product Portfolio Manager

Job description

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

The Pre-sales and Solutions Exec has a key role in the support of the sales teams in both Belgium and the Netherlands. Their key focus is the assisting in the day to day management and growth of the ILT business in primarily Benelux but also in the wider European Region.

The primary goal is to enable the sales teams to respond to customer opportunities as quickly and as effectively as possible, maximizing the opportunity for growth.

The Pre-sales and Solutions Exec will develop a strong working relationship with our internal and external stakeholders and ensure that the solutions Global Knowledge provides are in line with customer and market expectations.

Responsibilities:

• Sales Support - To work with sales on all requests that require a tailored or bespoke customer response. This may include but is not limited to the following activities :

  1. Tracking of Sales Requests and maintenance of SLA’s.
  2. Identification of Subject Matter Experts.
  3. Scoping calls with Customer, Trainer and Account Exec.
  4. Provision of Solution Costings and Statements of Work (SOW).
  5. Liaising with Vendors, Partners and Suppliers when required.

• P&L management . The costing of a solution is a key element of this role and an awareness of all the financial aspects that could affect the profitability of the solutions is essential. To cost effectively one should also be aware of competitive market pricing and be able to recommend any changes of the pricing policy to the product teams.

• RFP and tender Responses: – Responding to a tender is not always just about the solutions. Be prepared to be involved in cross-functional teams as we look to ensure all elements of an RFP are completed.

• Product Portfolio Development: Provide feedback to both the product and sales leadership teams based on customer engagements. This feedback is designed to provide insight into potential new course development based on RFP and bespoke requests.

• Stakeholder Engagement: Build and maintain strong relationships with key internal and external stakeholders, including OEM vendors, partners, suppliers, and channel partners in the satisfaction of market needs and strengthening GK’s market leadership position.

This is not intended to be a full description of duties and you will be expected to assist in other duties as and when required.

Example metrics for this role:

As an indicator of impact and success, this role will be measured on metrics such as:

• Profitability – Gross Margin
• RFP win Ratio’s
• Net Promoter Score (NPS)
• General Compliance

Qualifications Required Skills & Competencies:

• Strong communication skills.
• Integrity: Act with integrity in everything that you do, at all times
• Cross-Department Collaboration: Effective in working with diverse teams, including marketing, sales, and technology, to achieve business results.
• Accountability : Accepting responsibility for your work and contribution as a team member. Dealing with issues and delivering on commitments.
• Engaged: Being present, visible and a positive force. Developing and sharing ideas and supporting the success of others
• Team Player: Being able to work as part of a team is essential to this role.
• Industry Knowledge: Experience in learning, certification, or professional services with an expertise toward technology and its associated fields is a bonus.
• Multi-lingual, fluency in Dutch and English is mandatory. French would be an added bonus.

MORE ABOUT SKILLSOFT:

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us.

If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.