Program Management Expert - Enablement Logistics

Job description

Company Description

Work smart, have fun and make an impact!

EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

Job Description

The Enablement & Solution Consulting team’s mission is to enable action from insight. We are responsible for ensuring customers understand the value and practical application of EcoVadis solutions, so that they can progress on their sustainable procurement journey. We are also responsible for increasing the effectiveness of all Frontline roles (Sales, Customer Success and Services of Engagement) via high adoption of new skills, tools & processes, and of solutions & regulation expertise. A key element of our enablement function is competitive intelligence and programming.

We’re seeking a highly organized and collaborative Program Management Expert - Enablement Logistics to lead the operational planning and delivery of enablement programs that support our Sales, Customer Success, and Services teams. This strategic role is critical in ensuring our programs are packaged, delivered, and measured with consistency, efficiency, and excellence.

You will partner cross-functionally with content developers, field leaders, trainers, and operational stakeholders to ensure every touchpoint of the enablement experience—logistics, delivery, communication, and evaluation—is executed at a high standard and aligned to business priorities.

In addition, you will play a key role in driving adoption of new enablement tools, processes, and learning experiences through structured change management practices—helping frontline teams adapt quickly and confidently.

Strategic Planning, Execution and data driven improvements

• Partner with BU Business Partners  and other stakeholders  to understand long-term goals and design logistics plans that proactively support business initiatives and frontline teams Kpis and strategic metrics  (e.g.,  new product rollouts, market expansions, or restructuring efforts, closed deals, sales cycle length, deal size…).
• Define and track key metrics (e.g., on-time enablement delivery, program adoption rates, resource utilization) to evaluate logistics efficiency and identify bottlenecks.
• Develop dashboards or integrate logistics/enablement  KPIs into existing systems (e.g., Salesforce, Tableau, Power BI) to give visibility into enablement readiness, regional rollouts, and real-time execution metrics.

Program Packaging & Material Management

• Lead the end-to-end packaging of training and enablement assets in collaboration with subject matter experts across Solution Consulting, Digital Transformation, Revops teams, Marketing, and other departments.
• Establish and manage a quality assurance process to ensure accuracy, brand consistency, and alignment to role-specific learning needs.
• Maintain a central repository of enablement resources and ensure timely updates based on program iteration and field feedback.

Delivery & Execution Management

• Oversee the logistical coordination of live and asynchronous enablement experiences, including workshops, onboarding programs, and role-specific learning journeys.
• Serve as the operational liaison for external providers,  facilitators, speakers, and learning partners—ensuring readiness, availability, and smooth execution.
• Develop and execute participant communication plans, including session scheduling, calendar invites, pre-work/post-work distribution, and attendance tracking.

Enablement Technology & Tools Integration

• Partner with Enablement Ops, IT, and Learning Development to implement and optimize logistics technologies for registration, feedback, scheduling, and tracking.
• Leverage learning platforms, CRM, and communications tools to streamline program workflows and logistics at scale.
• Support tool and system rollouts by providing change management guidance and logistics support to ensure adoption and continuity.

Stakeholder Communication & Collaboration

• Act as the central point of contact for logistics-related queries across global teams.
• Maintain regular updates and channels for sharing enablement delivery timelines, participant info, and escalation paths.
• Collaborate with regional enablement leads and frontline managers to ensure alignment to business cadence and operational needs.
• Serve as a change ambassador—proactively communicating shifts in process or program design, and supporting stakeholder alignment.

Feedback, Evaluation & Optimization

• Lead pre and post-programs evaluation efforts focused on the enablement experience and make sure to follow on;< the business metrics, including surveys and performance metrics (e.g., attendance, satisfaction, completion rates).
• Analyze qualitative and quantitative data to continuously improve delivery methods and logistics processes.
• Drive experimentation with new delivery models (e.g., blended learning, modular formats) based on stakeholder feedback and enablement analytics.

Qualifications

• 5+ years of experience in program management, learning operations, or enablement logistics within a fast-paced SaaS or B2B environment.
• Proven ability to manage change and drive adoption across distributed, cross-functional teams.
• Experience working with learning platforms, enablement tools (e.g., LMS, webinar tools, content management), and operational systems (e.g., Salesforce, project management tools).
• Strong communication and project management skills, with the ability to influence across functions and regions.
• Comfortable working independently and proactively in a globally distributed environment.

Nice to Have

• Experience supporting Sales or Customer Success Enablement functions.
• Familiarity with MEDDPICC, Challenger, SPICED, or other value-based selling methodologies.
• Certification or training in change management (e.g., Prosci, ADKAR) is a plus.
• Background in internal communications, instructional design, or corporate event logistics.

Additional Information

Location: Warsaw, Poland

In return for your expertise, we offer:

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card
• Multikafeteria
• Lunch card
• Hybrid work organization (from the office or from home)
• Remote work from abroad policy
• Internet and Electricity bill allowance
• Additional day for community service when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring from a diverse and skilled talent pool, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).