Job description
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Project Coordinator is responsible for planning and coordinating project schedules, budgets, and administrative tasks to assist in maintaining project timelines. This role works cross-functionally to support project staff by facilitating project meetings, status reports, and assisting with the development of presentations.
Essential Duties and Responsibilities:
- Provides support cross-functionally, with a high attention to detail
- Researches, analyzes, and documents findings
- Manages project timeline and administrative tasks
- Assists in creating detailed project plans, timelines, and budgets
- Collaborates with project teams to identify requirements, objectives, and scope
- Facilitates and schedules project meetings, including preparing agendas and documentation
- Follows up with project team on status of action items
- Assists in allocating resources effectively to ensure project tasks are appropriately staffed
- Maintains comprehensive project documentation
- Generates status reports for project manager and stakeholders, providing insights into the project’s
performance - Assists in identifying and mitigating risks and issues - Provides administrative support to the project team as needed - Monitors project progress, milestones, and budget, identifying deviations from the established and
approved plan
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work independently on projects and processes with close to general supervision
- Broad theoretical knowledge of applicable work area
- Ability to situationally adapt and understand new technology/processes as per business requirement
- Team player with the ability to build positive and collaborative relationships
- Knowledge of project management methods including SDLC, PMI, ITIL, Agile, Waterfall, etc.
- Microsoft Office and SharePoint skills
- Understanding of Change Management
- Communication, documentation, and presentation skills
- Knowledge of business requirement gathering processes and use cases
- Ability to multitask and adjust to shifting priorities while remaining organized and detail oriented
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in related field or equivalent business experience
- 1+ years of relevant experience
- Preferred: MS Project, ITIL Foundation, Scrum, or Agile certifications
Working Conditions:
- Onsite/Hybrid/Remote depending on location
- Supporting the U.S. Timezone
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
