Job description
The Role
As the Quality Manager, Beverage, you will drive high-quality standards with our manufacturing partners as we build our product portfolio. This role ensures our suppliers and contract manufacturers comply with relevant cGMP’s, regulations, and company procedures and policies. The role creates and manages agile and risk-based processes and inspection programs that can effectively support a diverse supply-chain. The Quality Manager, Beverage builds relationships with our suppliers and contract manufacturers and collaborates on mitigation to deliver quality improvements that provide value to our consumers.
Key Accountabilities
Create a robust contract manufacturing network capable of supporting beverage needs
Successful launch and transfer of new SKUs to manufacturing partners
Limit deviations, product failures, and recalls due to manufacturing issues
Essential functions:
Develop SOPs for management, transition, and qualification of contract manufacturers
Help with contract manufacturer selection and identify possible risks during new product planning
Conduct contract manufacturer audits
Define GTI quality standards and Quality Agreements for contracts
Supervise manufacturing and release products through review of COAs and batch records
Lead investigations and CAPAs related to products that test outside of specifications or other process deviations
Establish complaints system for beverages and conduct root cause analyses
Prepare and maintain product specifications
Participate in technical transfers
Integrate contract manufacturers into eQMS system
Develop KPIs and report on contract manufacturer performance
Monitor supplier changes and determine impact to process or product
Own 3rd party lab communications and testing
Ensure raw materials are inspected, handled properly, and within specifications
Review and approve packaging artwork
Regularly travel (up to 85%) to contract manufacturer sites
Safety & Compliance:
Be aware of hazards in the workspace.
Retain and understand department specific training.
Report safety incidents/ concerns and comply with follow-up actions.
Be compliant with area safety requirements, state regulations and PPE requirements.
Follow GMP, biosecurity, sanitation or other quality and compliance requirements.
Perform record keeping accurately and completely as directed by a lead or supervisor.
Report and escalate safety & quality concerns.
Working Conditions
Ability to work in a fast-paced, changing, and challenging environment
Travel up to 85% may be required – possibly with little notice
Remote role – Chicagoland area or Midwest preferred
Qualifications
Bachelor’s Degree in Engineering or a related technical field preferred
5+ years experience with a proven track record of Quality Management experience in a CPG manufacturing environment
2+ years experience with beverage manufacturing is preferred
Experience with auditing is required
Experience with analytical testing is preferred
Strong project management and communication skills
Exceptional attention to detail
Thorough understanding of consumer product industry testing and inspection standards
Strong knowledge of product-specific standards, materials, and manufacturing processes/techniques
High level of accountability and technical experience in a manufacturing environment
Willingness to travel up to 85% to meet with contract manufacturers
Must have the knowledge and skills required to work in a fast paced and challenging environment
Knowledge of the GMP and food safety programs
Track record of engaging teams and creating a collaborative culture
Excellent verbal, written and presentation skills
Exceptional computer skills in Microsoft® Office Suite (Access, Excel, Outlook, PowerPoint, Publisher, Word)
Understanding of the hemp laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws is desired
Additional Requirements
Must be at a minimum of 21 years of age.
Must possess valid state ID.
Must possess a valid driver’s license.
Must be able to obtain, and maintain, state badging requirements to work in the cannabis industry (requires background check and state review)
The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range
$120,000—$135,000 USD
