Job description
Business Support & Reception Coordinator (Remote)
Position Overview:
Seeking a detail-oriented professional to manage virtual reception and support business operations. This role ensures seamless remote office management, efficient administrative processes, and a welcoming experience for clients, employees, and stakeholders.
Key Responsibilities:
- Handle virtual reception tasks: calls, emails, and inquiries professionally.
- Manage remote office admin: scheduling, digital records, and documentation.
- Support sales, sourcing, and marketing efforts (client databases, digital materials).
- Act as the first point of contact for internal and external stakeholders.
- Assist with quality assurance by maintaining compliance records.
- Oversee digital correspondence and online document management.
- Coordinate logistics for virtual events, webinars, and training.
- Collaborate with remote teams to optimize efficiency.
- Ensure confidentiality and professionalism in all interactions.
Key Metrics:
- Professional & efficient remote reception experience.
- Organized office operations and timely response to inquiries.
- Accurate support for sales, marketing, and quality assurance.
Qualifications:
- Experience in virtual reception, administration, or remote office coordination.
- Strong organizational, multitasking, and communication skills.
- Proficiency in Microsoft Office, CRM tools, and digital collaboration platforms.
- Attention to detail and ability to handle confidential information.
- Experience in sales, sourcing, or marketing is a plus.
- Familiarity with quality assurance processes is an advantage.
- Must have own device for work (laptop/desktop, earphones, conducive work space)
Work Setup:
- Remote WFH | Monday – Friday (AEST) | Australian Holidays observed
- Fixed weekends off (Saturday & Sunday)
