Job description
As Marqeta’s Candidate Experience Coordinator (aka Recruiting Coordinator), you will join the Candidate Experience Partner Team as part of the broader Talent function. This role is the foundation to delivering a best-in-class candidate and hiring experience. You will partner with candidates and hiring teams alike to assist in the talent journey to ensure a seamless experience for everyone who interacts with the Marqeta brand. You’ll also get involved and make an impact in talent projects and programs within the team as we scale at Marqeta. As scheduling is increasingly enabled/driven by software, your primary impact will be taking ownership for a hiring journey that our candidates rave about, and data-driven insights that help recruiters, hiring managers, interviewers, and leaders continually elevate the experience of our candidates.
We work Flexible First. This role can be performed remotely anywhere within the United States (with a preference for Eastern Time, since your counterpart is currently based in Pacific Time). We’d love for you to join us!
The Impact You’ll Have
- Transform the recruitment process: Lead end-to-end recruiting coordination, collaborating with Recruiting, hiring managers, and interviewers to create a seamless journey. Regularly share data-driven insights with recruiters & business leaders.
- Leverage technology for success: Master our tech stack to enhance scheduling, candidate management, and system efficiency, ensuring optimal use of all features.
- Champion candidate experience: Deliver a high-touch, efficient hiring experience by managing interview schedules and related processes with speed and empathy.
- Innovate and improve: Continuously seek and implement improvements to streamline, automate, and enhance the talent acquisition process - driven by the data you will regularly review & analyze
- Contribute to broader initiatives: Engage in recruiting programs, projects, and ad hoc Talent initiatives, driving success across the board.
Who You Are
- Strong communication skills: Effectively convey information and updates to candidates and hiring teams, ensuring clear and transparent interactions
- Detail-oriented: Pay close attention to the specifics of scheduling, documentation, and process management to avoid errors and ensure a smooth hiring experience.
- Organizational skills: Manage multiple tasks and schedules efficiently, balancing the needs of candidates, interviewers, and hiring managers with precision.
- Adaptability: Adjust to changes and unexpected challenges in the process, maintaining flexibility to handle varying demands and priorities.
- Tech-savvy: Utilize recruiting tools and systems effectively, including Applicant Tracking Systems (ATS), AI tools such as LLMs, and other technology platforms, to streamline processes and manage candidate data.
- Proactive problem-solving: Anticipate and address potential issues before they arise, taking initiative to resolve problems and improve processes.
- Team collaboration: Partner closely with various stakeholders, including recruiters, hiring managers, and interviewers, to ensure a cohesive and efficient process.
- Time management: Prioritize tasks effectively to meet deadlines and manage the recruiting workflow, ensuring timely coordination and follow-up.
Your Manager
- Dan Seifert, Senior Director of Talent Acquisition & Experience
Recruiter For This Role
- Lucas Nehemiah, Senior Manager of Talent Operations & Programs
Typical Process
- Application submission
- Recruiter phone call & take home exercise
- Hiring manager screen
- Virtual “Onsite” consisting of 3-4, 30-45 min calls
- Offer!
At this point, we hope you’re feeling excited about the role. You’re encouraged to apply even if your experience doesn’t precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so again, don’t hesitate to apply — we’d love to hear from you.
As it relates to this role, valuable skills that could be transferable would include: Attention to detail, Collaboration, Communication, Empathy, Operational excellence, Organizational skills, Problem-solving skills, Process improvement, Project management, Compensation and Benefits
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base hourly rates for this position is:
- National: $21.00 - $28.00
- Premium: $24.00 - $32.00
- Premium Plus: $27.00 - $36.00
We also believe in recognizing the contributions of our people. That’s why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers:
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers’ business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What’s Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law.
Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.
If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.
