Retail Associate

at Box
  • Portugal

Customer Service

Entry Level

Summary

Join our team as a Retail Betting Assistant and be part of leading the market through innovation, offering best-in-class and personalized gambling experiences. As the first point of contact with customers, you will provide them with exceptional customer service, answer questions, demonstrate product knowledge, and take bets.

Requirements

  • Minimum one year cash handling and customer service experience
  • Strong knowledge of sport
  • Excellent verbal communication
  • Team Player
  • Strong Computer & Numeracy Skills
  • Flexible approach to working hours

Responsibilities

  • Welcome customers and visitors into the shop
  • Handle cash quickly, accurately and responsibly
  • Floor walk and greet customers
  • Promote products and services
  • Provide a friendly and efficient service so as to encourage repeat business
  • Ensure they remain fully compliant with all company policies and procedures at all times
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