Summary
Join Portoro as a Revenue Manager to analyze market trends, identify opportunities for performance improvement, and deliver a best-in-class service to Portoro homeowners.
Requirements
- 1+ years in revenue management and/or 3+ years in a finance-related field
- Background in real estate and/or short-term rentals (preferred)
- Experience with the following systems: Guesty, Wheelhouse, Escapia, Salesforce, Asana, GSuite, and more
- Experience with management or as a senior individual contributor with the ability to think strategically and tactically
- Attention to detail and positive, enthusiastic and passionate about ensuring a positive experience for guests
- You are a producer - you have a proactive attitude that overcomes obstacles in order to ensure output and positive results. Prioritization skills: ability to apply frameworks for selecting highest impact initiatives to hit
- Bravery, the ability to push back and communicate what needs to be communicated to ensure healthy outcomes
- You are a self-starter and have a bias for action
- Impeccable project management skills: you are able to juggle multiple work streams, priorities, and stakeholders without missing a beat
- Data insights: ability to distill themes from support data to actionable insights to improve internal operations and guest experience
- Strong communication skills with the ability to present ideas, instructions and information effectively, both orally and in writing to varying stakeholders
Responsibilities
- Implement revenue management operations, procedures, and best practices
- Identify new revenue arbitrage opportunities across all OTA platforms
- Optimize listing settings and expand OTA partnerships
- Create home revenue projections based on emerging trends and localized data
- Daily pick-up analysis, strategy adjustments and reporting
- Perform competitive benchmark studies and follow market trends
- Audit fee structure to identify and capitalize on opportunities
- Provide a weekly dynamic forecast of expected results, variances and comparisons
- Analyze and adjust strategy for all 3rd party distribution
- Ensure all related systems are configured correctly, validated and working to full capacity
- Conduct quarterly property performance reviews
- Support FP&A team in all ad-hoc requests
- Respond to ad-hoc issues immediately during or after business hours
- Communicate with internal stakeholders to prioritize and reprioritize your tasks
- Communicate with professional service vendors to ensure that all tasks are scheduled and completed on time in accordance with our quality standards
- Support Portoro leadership on any projects or initiatives as required or requested
- Handle all administrative tasks on time
