Job description
Sales Administrator
Location: 100% Remote
Type: FT
Department: Sales
\*\*\* Please ensure you read through the entire job posting and you also understand the work model, expectations, requirements, location, and qualification requirements for this role. ***
About Us:
RSI Security is a trusted leader in cybersecurity compliance and assessment, dedicated to helping organizations navigate complex security frameworks and safeguard their operations. We are committed to operational excellence, leveraging innovation and expertise to deliver tailored solutions that empower businesses to thrive in a rapidly evolving digital landscape. Our culture emphasizes collaboration, continuous improvement, and professional growth, offering team members the opportunity to contribute meaningfully to impactful projects in a supportive and forward-thinking environment.
About the Role
The Sales Administrator will play a critical support role within the sales team, helping streamline operations and improve overall efficiency. Key responsibilities include maintaining and updating contact databases, assisting in the creation of sales proposals and client-facing documents, and ensuring the accuracy and progress of opportunities within the sales pipeline. This role requires strong attention to detail, organizational skills, and a collaborative mindset to enable the sales team to focus on driving revenue and client relationships. The ideal candidate will be proactive, tech-savvy, and comfortable working in a fast-paced, dynamic environment.
What You’ll Do
1. Maintain and Update CRM Records
- Ensure all contact, company, and deal records are accurately maintained in HubSpot to reflect real-time pipeline status and sales activities.
2. Build and Manage HubSpot Sequences for Prospecting
- Support the sales team by creating, customizing, and optimizing email sequences and task workflows in HubSpot to improve outreach efficiency and engagement.
3. Assist with Proposal Creation and Document Management
- Prepare and manage sales proposals, agreements, and other client-facing documents using PandaDoc and Google Workspace, ensuring accuracy, consistency, timely delivery, and brand alignment.
4. Keep Sales Docs Organized and Up to Date
- Regularly update internal sales documentation, maintain a structured Google Drive folder system, and ensure that training materials in Trainual reflect current processes and tools.
5. Track Tasks and Deal Progress (Asana & Monday.com)
- Use Asana and Monday.com to assign and follow up on tasks, manage timelines, and maintain visibility of the Sales team.
6. Coordinate Meetings and Facilitate Internal Communication
- Schedule and manage team meetings and client calls while supporting real-time internal communication across departments using Slack.
7. Generate Sales Reports and Maintain Data Hygiene
- Build and distribute regular reports on sales performance and pipeline status.
- Audit CRM data for accuracy, remove duplicates, and ensure clean, actionable prospect and client lists.
What You’ll Bring
- 1–2 years of experience in a sales support, sales operations, or administrative role (preferably in a B2B or SaaS environment)
- Proficiency with CRM platforms, especially HubSpot (experience with sequences, contact management, and reporting preferred)
- Hands-on experience with productivity and collaboration tools, including G Suite (Docs, Sheets, Drive), Slack, and Google Calendar
- Familiarity with project/task management platforms, such as Asana and/or Monday.com
- Working knowledge of document management tools, especially PandaDoc or similar platforms used for proposals and contracts
- Experience organizing and maintaining digital assets and SOPs, ideally with Google Drive and Trainual
- Strong attention to detail and organizational skills, with the ability to manage multiple tasks and priorities simultaneously
- Excellent written and verbal communication skills, especially when coordinating across teams
- Self-starter with a proactive mindset, comfortable working both independently and collaboratively in a fast-paced environment
Mindset We Value
- Take ownership and follow through without micromanagement
- Stay calm under pressure and manage shifting priorities with grace
- Solve problems proactively and always look for a better way
- Love structure, checklists, and keeping systems tidy and consistent
- Serve the team, understanding that behind every client win is solid support
- Bring a positive attitude and value growth, yours and others’
What We Offer
- Competitive salary and annual bonus eligibility
- Flexible work environment (100% remote)
- Collaborative team culture rooted in trust and humility
- Opportunities for growth and professional development
Our Core Values
- Serve Above All Else
- Do What’s Right, Not What’s Easy
- Commit to What You Say
- Discipline Creates Freedom
- Stay Humble, Hungry, and Aware
Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. RSI Security is proud to be an Equal Opportunity Employer. The Company will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer/Veterans/Disabled
For more information on RSI Security, please visit our website - www.rsisecurity.com or our social media RSI Security LinkedIn. On our career site, you will find some of the key steps you can expect to guide you along the way. #LI-Remote
