Summary
The job is for a Sales Engineer at Rittal, LLC. The role involves providing technical support to sales teams and customers, identifying and targeting engineering firms, developing long-term relationships with key engineering firms, and securing Approved Vendor List (AVL) status among others.
Requirements
- 4-year Degree in Engineering, Mechanical or Industrial studies or equivalent experience required
- Strong Engineering background is required – (Electrical or Mechanical)
- Possess an aptitude for sales, including the skills and ability to sell
- Ability to create drawings and product cuts, proficient with AutoCAD
- Prior experience as an Applications Engineer, Software engineer, or as a Hardware Design Engineer
- Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
Responsibilities
- Provide technical support to sales team and customers from pre-sale through installation and implementation
- Maintain extensive knowledge of complex aspects of products and systems and may present/demonstrate remotely and/or at client site
- Analyze customer requirements and illustrate how company solutions can provide value and support their organization
- Configure technical solutions for customers and ensure successful customer integration
- Answer client questions on product functionality and usage and solve sales support problems
- Provide technical consultation and knowledge transfer with sales staff/trainers/product support
- Identify and target engineering firms, which design, specify or purchase products, which can be supplied by Rittal
- Provide technical support to prospective engineering firms including but not limited to application assistance, engineering, documentation, test results and written specifications
- Identify new projects and opportunities with prospective engineering firms
- Possess the ability to develop long-term relationships at key engineering firms and large specifying influencers in respective area
- Support engineering firms with application help and support including supply drawings and cut sheets, technical and test data and other technical documentation requiring organizational approval or specified
- Deliver presentations to engineering groups
- Secure Approved Vendor List (AVL) status for the organization with prospective engineering firms
- Obtain global, local or project specifications for the organization
- Identify targeted OEMS, panel shops, contractors or integrators associated with the project. Provide communication to the entire sales organization, as well as essential internal customers
- Establish Rittal as the default provider for cabinets, climate control and IT products at the engineering firm
- Develop a process to maintain open projects
- Maintain an active, accurate database of all contacts at targeted engineering firms
- Communication market trends/requirements to product management
Preferred Qualifications
- Previous experience working at an Engineering firm is preferred
- Experience utilizing Customer Relationship Management tools is preferred
Benefits
- Be a part of a team that increases the optimization and efficiency of our Global Company
- Create a safe work environment that our customers can trust us to deliver quality products
- Enjoy all the benefits of an international company quickly growing in the US
