Job description
TrustYou is on a mission to help make guests happy!. We achieve this goal by offering three complimentary platforms powered by hospitality AI
Customer Experience Platform (CXP) helps to improve the hotel quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market the reputation.
Customer Data Platform (CDP) merges and masters your data and turns insights into effective marketing, personalized communication and higher customer lifetime value.
Our Agent Platform gives personalized recommendations and fast answers for frequent direct bookings and lower operational costs 24⁄7.
TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou at www.trustyou.com
We trust you make an impact!
At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginner’s mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy!
Position: Senior Backend Developer -Connectivity Lead (m/f/d)
Location of the role: Germany/Spain (Remote)
As a Senior Backend Developer - Connectivity Lead, you will be responsible to support our CDP Engineering Team in building and expanding a system for integrating Property Management Systems (PMS) used by hotels and efficiently processing the resulting data streams.
The ideal candidate will be having extensive experience in API integrations, interface design, and event-driven data processing.
If you are a passionate backend engineer looking to shape the technical vision of a leading Customer Data Platform (CDP) in the hospitality sector, we encourage you to apply for this opportunity.
In your role, you will make an impact by….
- Architecture & Design:
- Developing and continuously improving a robust platform that integrates data from various hotel PMS via REST, SOAP, or proprietary APIs.
- Designing event- and batch-based data workflows to handle large-scale data in a secure and efficient manner.
- API Connectivity & Integration:
- Analyzing and implementing interfaces (REST, SOAP, proprietary APIs) to integrate multiple, often diverse, hotel PMS solutions.
- Building reliable, reusable connectors and integration modules.
- Collaborating closely with clients and partner companies to enable customizations and ensure smooth data flows.
- Technical Implementation:
- Using modern backend technologies, primarily Python and Node.js (TypeScript).
- Employing containerization (Docker) and orchestration (Kubernetes) to ensure stable and scalable services.
- Implementing and maintaining CI/CD pipelines for automated testing and fast deployment.
- Leadership & Collaboration:
- Serving as the technical point of contact for the Connectivity Team and mentor junior team members.
- Collaborating with our CDP Engineering Team, Product Owners, and other stakeholders to translate requirements into scalable solutions.
- Taking a leading role in architectural decisions and the continuous improvement of development and operational processes.
You are a perfect fit, if you have…
- Professional Experience:
- At least 10 years (ideally 15+ years) of experience in software development, including a minimum of 5 years as a Senior Backend Engineer.
- Proven track record in managing complex integration scenarios.
- Technical Expertise:
- Strong proficiency in Python and/or Node.js (TypeScript).
- Hands-on experience with REST and SOAP; comfortable working with complex or proprietary APIs.
- Familiarity with containerization (Docker), basic understanding of Kubernetes, and experience with CI/CD pipelines (e.g., GitLab CI, Jenkins, GitHub Actions).
- Background in event-driven and batch-driven architectures, data processing, and observability (monitoring/logging).
- Familiarity with Google ads/Meta ads and similar apis is a plus.
- Soft Skills & Work Approach:
- High level of motivation, attention to quality, and strong analytical skills.
- Team-player mindset with the ability to technically lead and inspire others.
- Excellent communication skills in English (German is a plus), enabling effective coordination with both internal and external stakeholders.
And most importantly, what’s in it for you…
- Working in a global, diverse, and collaborative team
- Flexible working hours allowing you the freedom to shape your work-life
- Remote-friendly environment and budget for home office equipment
- On-going career development, training, and coaching
- Six days for learning & development
- Celebrate in style at our team events (in-person and virtually)
- Social benefits and perks based on location
Why TrustYou?
Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section.
P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.
If you are excited about this opportunity, join us! We look forward to your application and getting to know you.
