Job description
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Join Axon and be a Force for Good
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better collaboratively. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is dynamic, complex and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon is seeking a high-energy, practiced Senior Director of Sales Engineering to support our Enterprise team. The core responsibilities include collaborating with Sales Leadership to develop strategies and tactics for delivering results in advancing growth in our territories; challenging the team to grow their knowledge, skills, and careers, taking them to new heights; working to evaluate markets, results, data, and metrics to constantly evaluate and make necessary changes to keep us ahead of the market; and providing technical acuity and business savvy insights to our key stakeholders to aid in their decision making. This leader will play an instrumental role in accelerating our sales initiatives and must be an initiative-taking, who excels in a high-paced, evangelistic startup environment focused on enterprise accounts.
What You’ll Do:
Location: US- Remote
Reports to: VP of Sales Engineering
Technical Proficiency:
- Product Knowledge: Ability to demonstrate a comprehension of Axon’s products and services and articulate their benefits, how they meet customer needs, and the problems they solve.
- Industry Knowledge: Well-developed comprehension of the industry, inclusive of the competitive landscape, emerging trends, and customer pain points.
Solution Architecture:
- Expertise in designing high level technical solutions that address customer requirements.
- Pre-sales Skills:
- Demo and Presentation Skills: Skilled in giving product demonstrations and presentations to potential clients.
- Discovery: Ability to successfully uncover customer pain points to map to Axon’s product set.
- RFP/RFI Response: Aptitude in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) in a comprehensive and convincing manner.
Sales Acumen:
- Knowledge of Sales Process: Possess a thorough knowledge of the sales process and an ability to work closely with the sales team to help transition deals forward, especially from a technical perspective.
- Negotiation Skills: Ability to consult and oversee objections proficiently during the sales process.
- Customer Focus:
- Empathy: Intimately understand the needs and pain points of potential customers and ability to tailor solutions to address those needs, especially the IT and technical persona.
- Problem-Solving: Intuitive identification and solving of customer challenges through technical solutions.
Management:
- Team Management: Effective leadership and management skills to guide and inspire a team of sales engineers ensuring they are being used to their full potential.
Other Attributes:
Proficient communication skills to interact with both technical and non-technical stakeholders.
Adaptability: Agile and malleable- ability to navigate ambiguous and changing business environment/priorities.
Project Management: Effective project management skills to ensure timely and successful execution of pre-sales projects.
Customer Relationship Management: Ability to build and maintain solid, long-term relationships with customers.
Data Analysis: A comprehension of data analytics and how to use data to inform sales strategy and decisions.
What You’ll Bring
- 8+ years of experience managing high performing Technical Sales or Sales Engineering teams (preferably for a SaaS company)
- 4+ years of managing a Enterprise team within major or large accounts
- Bachelor’s degree (minimum), preferred - Engineering or Computer Science
- Have held and managed a quota carrying team
- Extremely well-developed communicator (both oral & written)
- Demonstrated ability to lead, staff, coach, plan, forecast
- Ability to influence cross-functionally to achieve results
- Travel will be required. (up to 50%)
You May Also Have
- Master’s degree or MBA
- Background in system administration, networking, application development, information security, or other engineering fields.
- Knowledge of sales methodologies such as Challenger, MEDDIC, and/or SPIN
- Has successfully worked with and/or in a dispersed workforce environment
- Experience with CRM technology and operational tracking with Salesforce.com
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Wellness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
