Job description
About Us:
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
About Baytek:
Baytek International, a Datacor company, delivers mission-critical Laboratory Information Management Systems (LIMS) and Quality Control (QC) software to leading oil refineries and chemical manufacturers. Our software plays a central role in helping these companies ensure product quality, regulatory compliance, and operational efficiency.
The Role:
We’re seeking a highly skilled and experienced Senior Implementation Specialist to join our team. This is a hands-on role ideal for someone with a strong chemistry background and significant laboratory experience—particularly in the refining, petrochemical, or process manufacturing sectors. You’ll lead implementation projects of Baytek’s LIMS and QC software at customer sites, working closely with lab teams to drive adoption and value.
Responsibilities:
- Serve as the lead project manager and subject matter expert during full-cycle LIMS and QC software implementations for oil refineries and chemical plants.
- Collaborate with customer stakeholders (lab managers, chemists, IT, Engineers, Logistics Planners, Compliance ) to assess business processes, define project scope, and deliver tailored solutions.
- Configure LIMS/QC software to meet client-specific workflows, regulatory needs (e.g., EPA Tier III, ASTM standards), and lab instrumentation integrations.
- Train end-users—from chemists, lab techs, and other System users—on system functionality, workflows, and best practices.
- Troubleshoot and resolve technical or process-related issues during implementations.
- Document configuration, SOPs, and project artifacts for knowledge transfer and support readiness.
- Contribute to internal product feedback and improvements based on field experience and customer insights.
- Mentor and support junior implementation team members.
Required Qualifications:
- Bachelor’s degree in Chemistry (required); advanced degree a plus.
- 5+ years of hands-on experience in a laboratory setting, ideally within an oil refinery, chemical plant, or environmental/industrial testing lab.
- Deep familiarity with lab processes, regulatory frameworks (e.g., ASTM, EPA), instrumentation, and testing procedures.
- Prior experience implementing or administrating LIMS or QC systems (e.g., Baytek cBliss, LabWare, SampleManager, STARLIMS) is strongly preferred.
- Strong communication skills, with a proven ability to train and support lab users of varying technical backgrounds.
- Strong Problem solving Skills
- Willingness to travel 25–50% to customer locations across North America.
Preferred Qualifications:
- Experience serving as a LIMS system administrator or leading a software rollout in a lab environment.
- Working knowledge of gasoline blending processes, refinery QC operations, or EPA Tier III compliance workflows.
- Experience developing or maintaining SOPs and managing software validation for regulatory audits.
- Familiarity with project management methodologies or tools (e.g., Gantt charts, Smartsheet, Jira).
- Familiarity with Excel Data handling features, SQL, and VB.
