Job description
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is looking for a Sr. Manager, Solutions Engineering to hire, manage, lead, and develop a team of skilled Solution Engineers who play a key role in the technical sales process. In this role, you will partner directly with Sales and Solutions Engineering leadership to set and deliver on strategies for revenue growth and quota attainment. You will be a senior leader within the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
This remote role will report to the Director of Solutions Engineering.
You Will:
- Hire, coach, and manage Solutions Engineers and aspiring leaders while delivering on, and exceeding, all performance targets
- Partner with Sales Leadership to set and execute on strategy, speed up the sales cycle, increase conversion rates, and increase average deal size
- Collaborate with leadership across internal teams including Product, Customer Success, and Professional Services to identify gaps, opportunities, and successes for our teams and customers, with a focus to achieve quota goals
- Align and prioritize your team’s workloads and development opportunities, providing regular skill coaching and feedback
- Ensure the sustained high performance of your team by eliminating hurdles, fostering a secure work environment, and inspiring and mentoring team members to foster their personal growth.
- Contribute to the organization’s overall goals by participating in OKRs and leading programs that promote efficiency, capability, and collaboration
- Provide technical leadership and product expertise to the team and the larger sales organization
You Have:
- 3+ years of experience as a Manager for a Solutions or Sales Engineering team, Solution Architect team, or related field in the SaaS and enterprise software industry
- 5+ years of pre-sales experience in SaaS or enterprise software
- Strong leadership skills, with a proven ability to hire, motivate, coach and develop a team of Solutions Engineers
- Experience collaborating cross-functionally
- Experience selling a multipurpose product applicable to multiple lines of business or industries
- Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
- Strong technical skills and comfort working in ambiguous and high-pressure situations
- Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
- Familiarity with project management methodologies and products
- Relentless curiosity and a commitment to excellence
- Willingness to travel up to 50% periodically based on customer and business need (LE)
- Bachelor’s degree in technology or business is preferred, or equivalent work experience
Current US Perks & Benefits:
- HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range
$157,500—$206,250 USD
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
