Job description
About us
Coalition is the world’s first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.
Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.
About the role
As our Senior Manager, Field Operations and Enablement, you will partner to lead our GTM field operations to drive revenue growth and operational excellence. You’ll collaborate deeply across Sales, Underwriting, Marketing, Customer Success, and IT to optimize regional and global processes, enhance sales productivity, and scale our commercial engine.
You are an experienced GTM operator—a seasoned hands-on first-line manager—adept at supporting high-impact, cross-functional projects. Your expertise enables GTM field teams, aligns executive priorities, and transforms Sales productivity. You’re passionate about leveraging new technology, analytics, and process optimization to drive business results across the GTM funnel.
This role requires a data-driven, resourceful, collaborative leader with strong ownership, who thrives in a fast-evolving environment and is committed to continuous learning and results.
Responsibilities
Field Strategy & Operations
- Lead, develop, and mentor a high-performing Field Operations team across global regions (NA, EMEA, APAC), fostering a culture of collaboration, innovation, and continuous improvement.
- Own and execute operational excellence in forecasting, pipeline management, and revenue attribution. Enforce best practices, improve data hygiene, deliver actionable insights, and support business planning.
- Centralize revenue operations functions and standardize processes (opportunity management, account planning, etc.) to ensure consistency and scalability.
- Collaborate with GTM leaders to identify and resolve barriers to sales productivity, improve sales effectiveness, and reduce friction across the sales cycle.
- Drive operational cadences, including forecast calls, QBRs/MBRs, pipeline reviews, and leadership meetings.
- Partner with Strategic Distribution Sales to align on strategic priorities across top agencies and support joint business growth.
- Develop and share key sales analytics, dashboards, and executive reports to inform data-driven decision-making at all levels.
- Lead key sales productivity initiatives focused on new business, retention, cross-sell, and ecosystem alignment.
- Support territory, quota, and compensation planning in partnership with GTM Planning.
- Champion process optimization and adoption of new technology (Salesforce, Gong, Outreach, Marketo, Zendesk).
- Serve as a trusted advisor to Field Leadership, driving accountability and operational excellence.
GTM Enablement
- Design, deliver, and measure GTM enablement programs, onboarding, and training for Sales, Customer Success, and related GTM teams.
- Implement and refine enablement strategies, leveraging knowledge management and sales methodologies aligned to company goals.
- Develop and deliver effective sales content and presentations; ensure ongoing rep proficiency with tools and platforms.
- Monitor and analyze enablement effectiveness, using insights to optimize programs and sales outcomes.
- Stay current with industry trends and integrate best practices.
Skills and Qualifications
- 8+ years’ experience in Sales Operations, Revenue Operations, Sales Technology, or process improvement roles.
- Insurance, SaaS, or software industry background, including direct and channel sales exposure.
- Advanced expertise with CRM and GTM tools (Salesforce, Gong, Outreach, Marketo, JIRA).
- Demonstrated success influencing cross-functional teams and driving complex initiatives in fast-growth environments.
- Proficiency in sales analytics, AI applications, and change management.
- Proven ability to build, scale, and lead high-performing teams and programs.
Compensation
Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $133,000/year in our lowest geographic market up to $178,000/year in our highest geographic market. Consistent with applicable laws, an employee’s pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.
Perks
- 100% medical, dental and vision coverage
- Flexible PTO policy
- Annual home office stipend and WeWork access
- Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
- Competitive compensation and opportunity for advancement
Why Coalition?
Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.
We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.
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Privacy Notice
Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition’s Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.
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Anti-Discrimination Notice
Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.
Accommodations
Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at [email protected]. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.
To all potential candidates: Coalition primarily does not use third-party recruiting services. Potential candidates will only be contacted by Coalition, Inc. during the recruitment process. You can always verify any opportunity on our official careers page http://www.coalitioninc.com/careers.
To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.
