Senior Manager, Software Engineering

Job description

Company Description

When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

We are looking for a self-sufficient, highly motivated Senior Software Engineering Manager to lead and maintain two products within the Turnitin Integrity portfolio. This is a leadership role that requires a blend of technical expertise, project management skills, and strong people management abilities.

As an Engineering Manager, you will work closely with Product Managers, Customer Success teams, and other Engineering teams across the globe, ensuring seamless collaboration. You must be skilled at prioritization, problem-solving, and context switching, as your time will be distributed across multiple projects. One team is responsible for a product which is in maintenance phase- with a focus on optimization, efficiency, and continuous improvement. The secondary team, is in a stage of growth and expansion.

This is a people-first leadership role, where you will manage individual contributors (ICs), provide feedback, mentor, coach, and support career development. The ideal candidate is not only technically proficient but also an empathetic, influential leader who fosters a positive and high-performing engineering culture.

What You’ll be Doing:

• Lead and Empower Engineering Teams. Oversee and manage two highly efficient engineering teams, ensuring they are aligned with company objectives and consistently deliver high-impact results. Collaborate seamlessly with globally distributed engineering teams, product managers, and solution architects to drive alignment and innovation. Provide hands-on leadership by setting clear, measurable goals, fostering accountability, and inspiring a culture of excellence, collaboration, and continuous improvement.
• People Management and Development. Take full responsibility for managing and supporting the individuals within your teams. Build an environment where engineers feel valued, motivated, and empowered to perform at their best. Conduct regular one-on-ones, provide constructive feedback to help team members grow their skills. Actively promote team well-being, collaboration, and a culture of psychological safety.
• Drive Technical Excellence and Delivery. Collaborate with engineering teams and stakeholders to define, develop, and implement best practices, ensuring efficient processes for delivery, architecture, and team operations. Oversee technical roadmaps, delivery milestones, and deadlines, ensuring alignment with broader business goals. Partner with cross-functional teams (Solution Architects, UX, Security, DevOps, Customer Success, Product Management) to deliver high-quality products on time, while addressing cross-departmental dependencies and challenges.
• Provide Technical Leadership and Oversight. Act as a technical leader by offering architectural oversight and ensuring adherence to scalable, sustainable designs. Strike the right balance between perfection and pragmatism, delivering high-quality software that is “well enough to ship” while ensuring maintainability and innovation.
• Analyze Metrics and Drive Continuous Improvement. Use quality metrics and development analytics to evaluate team performance and identify opportunities for optimization. Foster a culture of continuous improvement, tactfully and empathetically communicating areas where processes or practices can be refined to maximize efficiency and impact.
• Innovate and Stay Current. Stay up to date with the latest tools, frameworks, and development methodologies. Proactively bring recommendations for change and innovation to leadership and the team, ensuring the organization remains at the cutting edge of technology and practices.
• Promote Transparency and Communication. Foster an open, transparent team environment where feedback flows freely. Actively communicate progress, decisions, and updates to stakeholders across the organization, ensuring alignment with the company’s vision and mission.
• Ownership and Accountability. Take passionate ownership of the software your team builds, ensuring it aligns with business objectives and meets customer needs. Lead by example, inspiring teams to take pride in their work and embrace a sense of responsibility for the success of the products they deliver.
• Collaborate Across Teams. Build strong relationships with peers and collaborators across engineering, product, customer support, and sales teams. Ensure that the team’s work is communicated effectively and that external stakeholders remain informed and aligned.

Qualifications

• Bachelor’s degree in Computer Science or a related discipline OR equivalent work experience.
• Strong hands-on engineering skills with a solid understanding of modern software development practices, including; AWS, Java, Lambda.
• Excellent communication and collaboration skills, with a proven track record of working across multiple teams and products.
• Proven project management experience, with the ability to effectively prioritize and deliver on multiple initiatives.
• Deep understanding of software development methodologies, tools, and processes.
• Experience in engineering leadership roles across at multiple teams, including hiring, mentoring, and team development.
• A strong track record of coaching and mentoring both individual contributors and peers.
• Ability to influence and motivate teams to achieve their best performance.
• Hands-on experience with scalable front-end and back-end applications.
• Experience collaborating across time zones and geographies, with a flexible and adaptable working style.
• Strong analytical and problem-solving skills with a proactive approach to challenges.
• Experience in a similar role in a high-tech environment.

Additional Information

Total Rewards @ Turnitin

Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric- We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning- We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership- We have a bias toward action and empower teammates to make decisions.
• One Team- We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

\* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.