Job description
Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
About the Role
Dandy is hiring a Senior Product Designer to join our Internal Tools team. In this role, you’ll be user-obsessed, working to uncover and define internal user problems and craft seamless, effective design solutions. Your work will directly impact the outcomes of our internal teams—and ultimately, the experience of our doctors and their patients.
About the Team
The Internal Tools team supports Dandy’s internal users, with a primary focus on our expert designers and lab technicians who craft the final restorative products for patients. We aim to reduce cognitive load, optimize workflows, and help our experts build products that wow. We also design tools that enable our customer support teams to respond quickly and efficiently, ensuring every customer interaction is as smooth as possible.
What You’ll Do
Collaborate to Define and Solve User Problems: Partner with PMs, engineers, internal stakeholders, and expert restorative designers to identify and define pain points. Create innovative design solutions that streamline workflows and drive measurable outcomes.
Design Seamless Internal Tools: Lead the strategy and UX for end-to-end internal tooling. Deliver intuitive, scalable interfaces that empower internal teams to deliver high-quality results for practices and patients.
Iterate and Validate Designs: Use qualitative and quantitative research to iterate on your work. Conduct usability testing and integrate feedback to ensure your solutions are both user-centered and effective.
Advocate for User-Centered Design: Champion a culture of user empathy within the team. Ensure internal tools align with both user needs and business goals, fostering continuous improvement and design excellence.
What We’re Looking For
5+ years of product design experience, including 1–2 years focused on internal tools
A portfolio that showcases industry work and effective storytelling—framing problems, collaborating cross-functionally, and driving to user outcomes
Ability to balance business goals, data insights, and user needs to shape your design approach
Ability to drive strategy for your product area by grounding decisions in deep customer insights and crafting compelling narratives that align stakeholders and build buy-in.
Strong understanding of usability testing and applying both qualitative and quantitative data
Thoughtful about fidelity and time—knowing when to move fast vs. when to invest in polish
Excellent communication and organizational skills
Bonus Points For
Experience in dental, medical, or healthcare tech
Experience designing internal tools for operations or expert users
Experience in supply chain design (e.g., order tracking, issue debugging)
Experience with 3D or CAD-style design interfaces (e.g., manipulating objects in Figma, Photoshop, or 3D CAD environments)
Job ID: J-395
For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.
Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!
