Job description
**This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.**
Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2024.
We’re looking for a Product Designer who sees design not just as pixels on a screen, but as a way to empower users, shape complex systems, and help Tulip adapt to the fast-moving world of AI and automation. As part of our cross-functional product team, you’ll work across the full design process—from exploring user needs and shaping product strategy to creating high-fidelity designs and refining patterns in our design system. You’ll lead and participate in user interviews, prototype testing, and other validation methods to ensure the experiences we build are intuitive, effective, and grounded in real user behavior.
About You
- Think in systems, patterns, and abstractions — and know when to break them.
- See AI as a tool to enhance your craft and have loved working with tools like Lovable, Cursor, and V0.
- Design for complexity with simplicity, especially for users who are technical novices.
- Thrive in ambiguity and enjoy shaping fuzzy ideas into clear, tangible solutions.
- Measure your impact not by outputs, but by what ships and how it improves user workflows.
- Know when to prototype, when to test, and when to ship
What skills do I need?
- 6+ years of experience shipping products in a cross-functional environment.
- Fluency in modern design and prototyping tools like Figma.
- Strong interaction design and prototyping abilities.
- Proficient in user research and information architecture.
- Compelling portfolio showcasing end-to-end design thinking, interaction design craft, and systems-level impact.
- Ability to structure, document, and communicate designs clearly and efficiently.
- A strategic mindset with a bias for action.
Nice to Have
- Deep understanding of front-end technologies like React (coding a plus, not required).
- Experience working with or curiosity about AI-assisted design tools and workflows (Cursor, Cline, Loveable, etc.).
Key Responsibilities
- Design thoughtful, cohesive experiences across core workflows and emerging features.
- Helps shape and scale Tulip’s design system to be code-integrated, AI-readable, and localization-ready.
- Collaborate closely with product managers, engineers, and customer teams to ship real value.
- Lead with user research, usability testing, and data insights to validate and refine your designs.
- Prototype and explore new workflows, tools, and use cases that leverage AI where it makes sense.
- Act as a design advocate across the company — coaching others, raising the bar, and helping define what “great” looks like.
- Mentor junior designers and cross-functional teammates, sharing knowledge and guiding craft through feedback, pairing, and critique.
- Contribute to the evolution of how design works at Tulip in an AI-augmented future.
Key Collaborators:
- Product Design
- Product
- Engineering
- Customer Team
- Marketing
Working at Tulip
We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.
We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
- Direct impact on product and culture
- Company equity
- Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
- Flexible work schedule and unlimited vacation policy
- Virtual company events and happy hours
- Fitness subsidies
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
