Job description
About the opportunity
Contentful’s content platform is the core of our product ecosystem—powering everything from the editing interface our customers love, to the APIs developers integrate with, to the internal frameworks our own teams build on. As Technical Platform Product Manager, Content Platform, you’ll own the roadmap for the foundational services (content modeling, delivery/runtime APIs, extensibility layers, SDKs) that make all of that possible. You’ll translate long-term platform vision into clear, incremental value for customers and for the product teams who build on top of it. As Contentful scales into a platform-centric, AI-ready architecture, we lack a platform-as-a-product mindset that holistically addresses both internal and external developer needs. This person will act as the connective tissue between foundational services and the rest of the company to serve a DXP—serving internal platform consumers and external developers who rely on predictable, scalable APIs and structured content models.
You will treat core platform primitives—taxonomy, reference architecture, governance surfaces, storage abstraction, and cross-space modeling—not as infrastructure, but as strategic product capabilities. Your job is to turn them into coherent building blocks for extensibility, reuse, and automation across the entire Contentful ecosystem.
Key Responsibilities
- Shape the platform strategy. Partner with the chief architecture office, staff engineers, design and other product manahers to define a multi-year vision for our Platform that balances composibility, consistency, extensibility, scalability, performance, developer experience.
- Define and drive the evolution of platform services - including storage models and capabilities, content API layers, and reusable abstractions. Driving reliability, scale, reuse, governance, and AI readiness across the entire ecosystem of Contentful.
- Champion domain modeling and work closely with Architecture, Engineering, and fellow PMs to build scalable internal and external developer surfaces.
- Translate complex infrastructure decisions into clear product narrativethat align with business priorities and customer outcomes.
- Define and measure success through clear KPIs tied to developer velocity, reuse, internal adoption, and AI orchestration capability.
- Represent the customer. Use research, analytics, and direct customer conversations to keep content creators, developers, and enterprise architects at the centre of every decision.
What you need to be successful
Must-Have Experience
- 5+ years of product management experience with at least 2+ years focused on core platform or developer-facing products.
Deep familiarity with team topologies, platform as a product mindset, domain-driven design, schema evolution, and platform abstraction patterns.
- Experience building or scaling multi-tenant systems, public APIs, or internal extensibility frameworks.
- Proven ability to define and ship technical products in close partnership with engineering and architecture teams.
Skills & Traits
- Product depth, not breadth: You go deep, challenge assumptions, and untangle complex interdependencies.
- Builder mindset: You think in abstractions, reuse, and interfaces - not just features.
- Strong communicator: You can synthesize technical decisions into business rationale for execs, PMs, and engineers.
- Collaborative influencer: You drive alignment across stakeholders without relying on positional authority.
- Vision and ownership: You don’t wait for someone else to define “platform” - you architect the answer.
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
#LI-Remote #LI-AT1
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
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