Job description
Who we are:
EverTrue is the leading advancement intelligence and donor engagement platform, empowering educational institutions and non-profit organizations to build stronger relationships and achieve outstanding fundraising results. Our platform continuously evolves, integrating innovative solutions to help advancement professionals effectively identify, prioritize, and manage prospects, engage supporters, and track progress. Hundreds of organizations rely on EverTrue to grow giving. We are a fun, smart, mission-driven team passionate about the work we do.
What truly drives us? It’s our mission: to equip fundraising teams with the insights and tools to turn every donor interaction into a lasting relationship—leading to stronger connections and greater giving. And our vision? It’s to create a world where every fundraiser has the tools to engage, retain, and grow generosity at every level, ensuring no donor is overlooked. When you join EverTrue, you’re not just taking a job; you’re becoming part of a movement to empower fundraisers and make a real difference in the world.
We believe in your potential. We know that no candidate perfectly matches every qualification. If you’re excited about this role and meet most of our requirements, please apply! We’re eager to support your growth and development within our team.
EverTrue is an equal opportunity employer. We’re deeply committed to building a workplace that celebrates diversity, equity, and inclusion for all, ensuring every applicant and employee is treated fairly. We embrace DEI because we know it enhances engagement, satisfaction, and partnerships, making us all stronger together.
Role Overview:
As a Senior Product Manager at EverTrue, you will own the strategy, roadmap, and execution for our core product suite: EverTrue Core (our foundational advancement intelligence platform), Signal (our donor engagement and insights tool), and Mobile (our on-the-go fundraising apps). This role requires a business-savvy product manager who thinks like an executive, driving the commercial success of these products through strategic planning, revenue optimization, and deep customer understanding. You’ll collaborate closely with engineering, design, sales, marketing, and customer success teams to deliver high-impact solutions that align with business goals and user needs.
Who you are:
- You have 5+ years of professional experience in SaaS Product Management roles, with a proven track record of making data-informed decisions that drive measurable business outcomes, such as revenue growth, user adoption, and customer retention.
- You have a clear history of shipping high-quality SaaS solutions that deliver tangible value to users and customers, balancing technical feasibility with market demands.
- You have worked on data-driven products and technically complex projects (e.g., data pipelines, administrative workflows, or AI/ML integrations), and excel at translating intricate technical concepts into compelling business narratives for stakeholders.
- You possess strong product intuition and deep user empathy, combined with a business executive mindset—thinking strategically about pricing models, go-to-market strategies, competitive positioning, and long-term product vision to maximize business impact.
- You demonstrate expertise in customer-centric frameworks, such as defining key personas, mapping jobs-to-be-done (JTBD), and conducting market analysis to identify opportunities for growth, upselling, and expansion.
- You have excellent verbal and written communication skills, with proven influencing techniques to align cross-functional teams and executives around product vision, strategy, and opportunities.
- You balance creative problem-solving with analytical rigor, empowering teams to tackle diverse challenges while ensuring alignment with overarching business objectives like profitability, scalability, and customer lifetime value.
- Working experience in the Education/Non-Profit Sectors and/or have experience with Advancement or Fundraising is a nice to have
What you’ll do:
- Develop and execute the product strategy for EverTrue Core, Signal, and Mobile, treating these as a cohesive business unit with a focus on driving revenue, market share, and customer satisfaction.
- Conduct in-depth market research, competitive analysis, and customer interviews to refine personas, prioritize features based on JTBD, and inform pricing and packaging decisions.
- Collaborate with sales and marketing to define go-to-market plans, including positioning, messaging, and monetization strategies that optimize for business growth.
- Lead cross-functional teams through the full product lifecycle—from ideation and prioritization to launch and iteration—using data and metrics to quantify success.
- Monitor product performance against key business KPIs (e.g., ARR, churn, engagement), and pivot strategies as needed to achieve ambitious growth targets.
Why You’ll Love to Join Our Team:
We offer a comprehensive package designed to support your success, growth, and well-being.
Compensation and Core Benefits:
- A base salary range of $125K - $135K.
- A 2.5% bonus plan based on company performance.
We also provide robust benefits to keep you healthy and secure:
- We cover 80% of your premium for medical, dental, and vision insurance.
- We offer a 401k match of up to 3% to support your financial future.
Happiness & Well-Being:
Our comprehensive employee benefits and perks program provides:
- A remote-first environment for flexible work.
- Generous paid time off throughout the year.
- Investment in your professional growth and development.
- Opportunities to connect with colleagues both in-person and virtually.
- The unique chance to contribute to the non-profits and educational institutions you care about, aligning your work with your passions.
