Job description
Knak is a mission-driven company
Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is…
Empowering people to be creative.
That’s why Knak exists.
We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.
Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.
Oh, and we have a bit of fun while doing it, too!
Our Product Team
As a Senior Product Manager at Knak, you will be reporting into the Director of Product Management and working with your engineering, design, and analytics partners to execute on your team’s roadmap. You will be tasked to perform product discovery, talk to customers, test, iterate and learn as you stay connected to market feedback to adjust for success. The role also includes working with sales, marketing, and customer success to ensure revenue and customer satisfaction goals are met. The Senior Product Manager will also work closely with the leadership team to help shape the direction, influence product strategy, and establish practices to address customer needs.
What you’ll do
● Work with your engineering, design, and analytics partners to plan and execute on your team’s roadmap
● Drive execution from start to finish, while collaborating with key stakeholders across the company
● Derive insights from qualitative and quantitative data about customers, competitors, analysts, and commercial activities to validate hypotheses, set KPIs, and inform your decisions
● Perform product discovery, talk to customers, test, iterate and learn as you stay connected to market feedback to adjust for success
● Help shape the direction, influence product strategy, and establish practices to address customer needs
● Determine features, write product and technical specs, organize user studies, manage the backlog.
● Be an expert with respect to the competition and market landscape
● Work with marketing, sales and business partners to take your solutions to market, helping ensure there’s clarity on market impacting value and help drive success
Who you are
● Minimum of 5 years experience as a Product Manager
● Demonstrated success defining and launching excellent products
● Demonstrated experience working on a SaaS product or in the MarTech space
● Experience using AI in discovery+delivery, and/or experience shipping AI products
● Excellent written and verbal communication skills
● Excellent teamwork skills
● Proven ability to influence cross-functional teams without formal authority
● Proven track record delivering tangible business outcomes
● Experience working with data analytics to understand product usage, identify opportunities, and design experiments that allow you to measure your products
performance
What We Offer
At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.
We offer an extremely rewarding, second to none work environment as acknowledged by Ottawa’s Best Places to Work 2024! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.
If this sounds like something you’re looking for, then we’d love to hear from you!
If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak believes in creating an inclusive, barrier-free working environment. If you require ANY accommodation to the interview process please contact [email protected].
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