Senior Quality Assurance Engineer

Job description

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We’re taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we’re building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn’t only autonomous…it’s also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Become a QA Engineer in Bloomreach! Help us to ensure the quality of our Engagement platform. Your work will impact hundreds of millions of customers in the online space.

The salary range starts at 3000€ gross / month along with the restricted stock units and other benefits. You can work in one of our Central Europe offices or from home on a full-time basis, you’ll become a part of the Central QA team belonging to the Engineering Team.

Your job will be to:

Perform quality assurance efforts on application during its lifecycle:

• Manual testing of Bloomreach Engagement application features
• Working within the project team to deliver the agreed scope of work
• Collaborate within the project team to understand product changes and testing requirements to deal with issues in a timely manner

Ensure a platform meets the established standards of quality:

• Cooperation within the QA Team to revise test scenarios
• Perform regular regression testing
• Satisfy release deliverables and other quality assurance responsibilities

Maintain current set of automated tests:

• Regular monitoring and debugging of existing automated E2E test pipelines
• Regular evaluation of pipeline results and reporting of any issues connected to their runs
• Continuously reassessing the scope of the automated regression test suite

Your success story will be:

• In 30 days, you will get a feel for how we work
• In 90 days, you will be fully participate on common QA Team responsibilities
• In 120 days, you will be able to work on projects independently
• In 210 days, you will be able to own a specific application area in terms of knowledge

You have these qualities and experience:

• Professional - professional experience in Quality Assurance, knowledge of the fundamental concepts of software testing
• Personal - goal orientation, independence, communicative English, passion for technologies

Professional experience:

• Professional experience in quality assurance is a big advantage
• A solid understanding of basic software testing concepts is essential
• Passion for learning new technologies is required
• A background in technology or customer service is beneficial
• Experience with tools such as Jira, Git, and GitLab is highly advantageous
• Experience with any testing framework is required, as we believe skills in other frameworks will facilitate a quick adaptation to Robot Framework

Personal qualities:

• Independence and self-organization to navigate you through different situations to achieve goals
• Communicative English for ability to communicate within international teams

#LI-HO1

More things you’ll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We’ve embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

• We believe in flexible working hours to accommodate your working style.

• We work virtual-first with several Bloomreach Hubs available across three continents.

• We organize company events to experience the global spirit of the company and get excited about what’s ahead.

• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

• The Bloomreach Glassdoor page elaborates on our stellar 4.⁴⁄₅ rating. The Bloomreach Comparably page Culture score is even higher at 4.⁹⁄₅

Personal Development:

• We have a People Development Program – participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program – with counselors – is available for non-work-related challenges.*

• Subscription to Calm - sleep and meditation app.*

• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

• We facilitate sports, yoga, and meditation opportunities for each other.

• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

• Everyone gets to participate in the company’s success through the company performance bonus.*

• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

• We reward & celebrate work anniversaries – Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn’t suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote