Job description
We are seeking an experienced Senior Salesforce Consultant to lead and execute Salesforce implementations for our nonprofit and association clients. As a key member of our Solution team, you will set technical strategy, guide implementation teams, and serve as a trusted advisor to our clients throughout their digital transformation journey.
Essential Functions:
Technical Leadership
- Lead end-to-end Salesforce implementations from discovery through deployment
- Architect scalable solutions leveraging Salesforce platform capabilities, integrations, and third-party applications
- Conduct stakeholder interviews and requirements gathering sessions to define project scope and success criteria
- Design and document technical solutions that align with client business objectives
- Perform hands-on configuration and customization using declarative approaches
Project Delivery
- Partner with Project Managers to ensure successful project delivery within scope, timeline, and budget
- Decompose complex requirements into actionable work items aligned with team capabilities
- Conduct quality assurance reviews of team deliverables before client presentations
- Lead critical issue resolution and risk mitigation activities
- Maintain project documentation and ensure adherence to delivery best practices
Team Development & Collaboration
- Provide technical mentorship and guidance to Salesforce consultants and developers
- Foster knowledge sharing and continuous learning within the delivery team
- Collaborate with cross-functional teams to ensure cohesive solution delivery
Business Development
- Support pre-sales activities including solution design and proposal development
- Participate in sales engineering efforts to demonstrate platform capabilities
- Serve as subject matter expert during client presentations and workshops
Essential Skills and Work Experience:
Technical Requirements
- 3+ years of experience leading Salesforce implementation projects
- Active Salesforce certifications required (minimum 2 of the following):
- Nonprofit Cloud Consultant (NPC)
- Nonprofit Success Pack Consultant
- Sales Cloud Consultant
- Service Cloud Consultant
- Platform Administrator - Required
- Deep expertise with Nonprofit Success Pack (NPSP) and Nonprofit Cloud (NPC)
- Strong understanding of Salesforce platform capabilities, limitations, and best practices
- Experience with integration patterns, data migration, and third-party applications
Industry Experience
- Proven track record working with nonprofit organizations or associations
- Understanding of nonprofit business processes including fundraising, program management, and constituent engagement
- Experience translating nonprofit requirements into technical solutions
Core Competencies
- Consultative Approach: Ability to understand client needs, provide strategic recommendations, and build trusted advisor relationships
- Communication Excellence: Strong written and verbal communication skills with ability to present technical concepts to non-technical stakeholders
- Problem-Solving: Creative approach to solving complex business challenges with innovative technical solutions
- Self-Management: Ability to work independently, prioritize multiple projects, and meet deadlines in a fast-paced environment
- Team Collaboration: Proven ability to work effectively in distributed teams and foster collaborative relationships
Preferred Qualifications
- Knowledge of Agile/Scrum methodologies
- Experience with DevOps practices and tools
- Additional Salesforce certifications (Architecture, Integration, Data)
- Background in change management and user adoption strategies
Work Location:
Fíonta is a remote first work environment, the individual in this position will spend the majority of the workday in front of their computer working from their home office. The individual is required to report to work (whether in office or remote) each day, unless otherwise arranged with their manager.
Fíonta Employees…
Take initiative: identify a need or opportunity to benefit the client or company and take appropriate steps to fill or achieve it.
Orient towards clients: proactively support Fíonta’s clients and would-be clients by considering and advocating for their needs.
Possess exceptional organizational and time management skills: manage workload across multiple projects, taking priority into consideration.
Solve problems creatively: think outside of the box and develop innovate solutions to challenging problems.
Consistently display honesty and integrity: exhibit intuitive understanding of the “right thing” and a track record of doing so.
Additional Information:
Fíonta offers a generous benefits package that includes health, dental, 401k, vacation, holidays, and much more.
The annual base salary for this role is targeted between $114,000.00 - $135,000.00.*
Fionta is an EEO employer committed to fostering a culture of transparency and fairness. As part of this commitment, we believe in pay transparency and we strive to provide all candidates and employees with clear and equitable compensation practices that are consistently applied throughout the company.
*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related criteria.
Fíonta is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.
All your information will be kept confidential according to EEO guidelines.
