Job description
About Ganymede
Ganymede is building a Cloud Platform purpose-built for the life sciences, with a mission to accelerate breakthroughs in biotechnology and pharmaceuticals. We believe the best way to advance science is through better software infrastructure—enabling seamless data integration and automation for scientific workflows across labs, instruments, and systems.
About the Role
As a Senior Implementation Manager, you’ll lead complex, cross-functional projects with cutting-edge companies in biotech, pharma, and preclinical R&D. You’ll work directly with scientific and informatics teams to implement Ganymede’s platform, enabling automation, data integration, and greater reproducibility in scientific discovery.
This role is ideal for someone with a strong technical foundation and deep familiarity with life sciences research environments. Experience in preclinical R&D, laboratory informatics, or scientific data systems is highly valued. You may also bring relevant experience from other scientific domains such as materials science, ag tech, or industrial biotech, where managing experimental workflows and scientific data are central to the work.
Responsibilities
- Client Engagement & Relationship Management
Act as the primary point of contact during implementation. Build trusted relationships with scientific stakeholders by understanding their experimental workflows, technical infrastructure, and goals.
- Scientific Requirements Gathering
Partner with lab scientists, informatics leads, and IT teams to gather detailed requirements related to data capture, instrument integration, sample tracking, and workflow automation.
- Solution Design & Execution
Collaborate with Engineering and Product teams to design and deliver solutions that align with scientific workflows—whether in bench biology, assay development, or analytical instrumentation.
- Project & Program Management
Own the full implementation lifecycle: develop and manage project plans, track milestones, coordinate cross-functional teams, and ensure high-quality execution.
- Risk & Issue Management
Identify potential risks or scope changes early and work with internal and external stakeholders to resolve blockers and maintain project momentum.
- Sales & Scoping Support
Work with the Commercial team to scope new implementations, translate scientific and technical requirements into services agreements, and ensure a smooth transition from sales to delivery.
- Process Improvement
Help improve internal methodologies, tools, and best practices for implementation delivery as we scale our platform and customer base.
- 3+ years of experience in a client-facing implementation, consulting, or enterprise services role
- 2+ years leading software or data system implementations in biotech, pharma, or preclinical R&D settings
- Bachelor’s or Master’s degree in Biology, Bioengineering, Chemistry, or a related life sciences field
- Familiarity with scientific software (e.g., ELNs, LIMS, instrument control/data systems) and scientific data workflows
- Strong understanding of systems integration and software implementation, with the ability to collaborate closely with engineering teams
- Experience with project management frameworks (Agile, Scrum, Waterfall)
- Excellent communication and relationship-building skills across scientific and technical stakeholders
- Comfortable managing multiple projects simultaneously in a dynamic, high-growth environment
Preferred Qualifications
Hands-on experience supporting preclinical R&D workflows, including assay development, sample and data management, or instrument data automation
Experience working with scientific software tools and data systems in verticals such as materials science, ag tech, or industrial biotech
Familiarity with scripting (Python, SQL) for data analysis or troubleshooting
Knowledge of GxP, 21 CFR Part 11, or similar regulated environments
Experience in a startup culture experience and a “figure it out as you go” attitude
Remote-first role and culture, with periodic reimbursed travel for the team to meet together
Significant equity as an early employee
Unlimited PTO & sick days
Best-in-class life insurance (Basic, Voluntary & AD&D), health care (Medical, Dental & Vision), and disability Family leave (Maternity, Paternity, Caregiver).
