Job description
ServiceNow Consultant
Important Information
Location: Makati City
Experience: 7 years relevant experience
Job Mode: Contract
Work Mode: Work From Home / Hybrid
Job Summary
As a Senior ServiceNow Consultant, you will play a crucial role in supporting the development and deployment of applications.
Responsibilities and Duties
- Conduct analysis, design, and programming tasks while providing system support tailored to project requirements.
- Innovate and improve development processes, explore new technologies, and provide viable solutions for enhancement.
- Collaboratively review and refine test plans and address product defects to ensure optimal functionality of developed components.
- Participate in the seamless implementation of products or developed components to meet project specifications.
- Communicate effectively with clients through meetings, emails, and video calls to provide updates and address inquiries concerning system development.
- Assess and evaluate client-requested changes not initially considered, estimating the required time, cost, and potential impact on the work plan.
- Report any deviations and issues arising during development that might impact the company, client, or team, and propose remedial actions.
- Engage in peer reviews to assess code quality, receiving and implementing feedback for improvement.
Qualifications and Skills
- Bachelor’s degree in Computer Science, Software Engineering, or a related discipline.
- Be proficient in using relevant tool suites and possess a robust understanding of comprehensive software development practices.
- Exhibit excellent communication and interpersonal skills, fostering effective collaboration and information exchange.
- Have hands-on experience managing various stages of the software development lifecycle.
- Possess experience in client-facing roles, demonstrating the ability to address and manage client and business partner needs effectively.
- Have a solid grasp of core computer science concepts, coupled with excellent coding abilities, ensuring the delivery of efficient and effective software solutions.
Role-specific Requirements
- Technologies: Javascript, HTML, CSS, ServiceNow Modules
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
