Job description
Veracity by RGP™ is a next-generation consulting firm that delivers transformative solutions across strategy, experience, process, technology, and culture. Combining the flexibility of a talent-driven partner with the expertise of a project-based consultancy, Veracity helps organizations drive meaningful change. With a people-first approach, Veracity ensures every engagement is tailored to meet the unique needs of its clients, empowering them to engage, operate, and outperform the competition. Backed by RGP’s global reach, Veracity offers specialized talent and award-winning methodologies that deliver impactful, long-term results across various industries and regions.
Veracity is immediately seeking a Sr. Solution Architect for Source to Pay (S2P) to join our fast growing ServiceNow Practice team. The resource will be responsible for the successful delivery of ServiceNow’s solutions and services, in a client consulting environment. The Sr. Solution Architect is responsible for advising clients, prospective clients, technical leads, and technical consultants on the capabilities of the products and platform features and how they interoperate to provide business value.
What you get to do in this role:
The Sr. Solution Architect will be responsible to oversee project implementations and develop,
invest, and maintain thought leadership with deep subject matter expertise related to ServiceNow
platform governance, product capabilities and complimentary technologies in a client-consulting
environment specifically for Source to Pay (SPO, SLO, APO) products. Other experience including
IT Service Management; Customer Service Management, HR Service Delivery, App Engine
Applications, Custom Service Portal, NOW Experience and UI Builder and Core Platform Features
are also valuable to the role. Advise on all technical aspects of the project delivery and solution
delivery on the ServiceNow platform including:
- Implementation experience for S2P (SPO, SLO, APO)
- Directing workshops to gather business/technical user stories
- Directing customers on industry and ServiceNow best practices across products and platform
- Interface with ServiceNow technical product teams as needed
- Be the primary voice of the project team, directing other lead developers and business process consultants and project managers on best practices for implementation
- Prepare and present all client facing and internal deliverables that are technology related
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
- Subject Matter Expert on the delivery of ServiceNow solutions
- Champion emerging platform features such as NOW Experience, UI Builder, AI/ML
- Creation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design and technical best practices and standards
- Collaborate and Contribute to the creation, deployment and maintenance of Technical Best Practices and Standards for the development teams
- Ensuring technical deliverables to are complete, consistent, high quality, on time and deliver valued outcomes
- Achieve ServiceNow Practice and Individual KPI’s and Metrics as defined
To be successful in this role, we need someone who has:
Technical Skills:
Minimum 10-15 years of incremental technical experience in technical roles (senior developer, lead developer, architect) delivering solutions in client environments (Various technical stack experiences preferred, Java, .net, C++)
Demonstrated experience in end-to-end development, traditional software engineering
Skilled with JavaScript, Angular.JS, JQuery and/or BootStrap.JS, React, NodeJS, NPM
Proficiency with web service standards such as SOAP, REST, XML, etc.
Proficiency with web API’s, Data integrations/ETL, Relational Databases
Experience with SaaS / PaaS environments such as AWS, Azure, Google Cloud
Proficiency with modern HTML5/CSS/LESS
Proficiency with how web applications work including security, session management, and best development practices.
Experience configuring cloud platforms/applications
Proficiency with Agile project management and delivery methodologies
Degree or equivalent, preferably in Information Technology, Computer Science or Engineering disciplines
Demonstrated experience in technical consulting roles, client facing required
Certified ServiceNow Administrator and Implementation Specialist certifications required
Maintain certifications as a CSA and product implementation specialist / work towards micro certifications and continual progression in developer learning plans
4+ years of ServiceNow implementation experience in a client consulting environment
Consulting Skills
Ability to convey architectural runway of the ServiceNow platform for clients and staff
Ability to tie feature capabilities to business value in specific products and use cases
Proven leader, team player and team builder
Quick learner that can adapt to a fast pace, changing environment
Eagerness and a strong desire to expand IT knowledge at an enterprise level, as well as a willingness to be mentored by other IT consultants.
Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery
Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
Excellent oral and written communication skills with the ability to present and explain technical information in an articulate manner
Strong attention to detail and creative problem-solving skills is an absolute essential
Ability to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs
Proven record of successfully managing business relationships
Strong interest in cloud computing and related technologies including SaaS, PaaS, IaaS.
Life at Veracity: https://meetveracity.com/servicenow/
Our Culture
- Flexible work environment (remote or onsite)
- Family first
- Agile and collaborative
- Fun and energetic
- Group of like-minded folks and creative problem solvers
- Fast-paced
- Inclusive and Passionate
- Supportive, approachable, and encouraging leadership and team members
- All roles are client-facing
Summary of Benefits*
- Competitive compensation
- Comprehensive medical plans
- 401k Savings Plan
- Employee Stock Purchase Plan
*Benefit eligibility may vary based on employment status upon hire
Base Pay Range $95-$110/hour
All compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors.
Equal Opportunity Employer
Veracity Consulting Group is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, or veteran status, and encourage all applicants to apply.
If you are applying for a position in San Francisco, Los Angeles, or Los Angeles County, please visit the RGP Notice on Fair Chance Ordinances at https://rgp.com/fair-chance-ordinances/.
Visit our website at www.meetveracity.com to see the amazing work our teams have done and continue to do!
