Senior Solutions Engineer

Job description

About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart.

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Role:

As a Senior Solutions Engineer, you will be a key driver of Neo4j’s growth by articulating business value, shaping solutions that address customer needs, and accelerating adoption within enterprises. You will engage in deep technical and business discovery, support the sales process through value-based selling, and collaborate with key partners, including hyperscalers (AWS, Azure, GCP) and strategic ISVs to drive joint go-to-market (GTM) initiatives.

Responsibilities:

Sales Process & Customer Engagement:

• Lead technical discovery to understand customer challenges, pain points, and success criteria, ensuring solutions align with business objectives.
• Drive value-based selling, clearly articulating Neo4j’s unique differentiators and ROI to both technical and business stakeholders.
• Own the pre-sales engagement, delivering impactful presentations, live demonstrations, and competitive positioning.
• Map customer requirements to relevant Neo4j product capabilities, using whiteboarding, workshops, and tailored solution architectures.
• Develop proof-of-value (PoV) demonstrations and prototypes that showcase tangible business outcomes.
• Work closely with the sales team to support deal qualification, opportunity progression, and conversion strategies.
• Ensure smooth handoff to Professional Services, providing knowledge transfer to consulting teams and industry partners for successful implementation.

Partner & Ecosystem Collaboration:

• Work closely with key partners, including hyperscalers (AWS, Azure, GCP), ISVs, and system integrators, to drive joint solutions and co-sell initiatives.
• Develop and deliver enablement programs for Neo4j’s strategic partners, ensuring they have the technical skills and sales acumen to position Neo4j effectively.
• Collaborate on GTM strategies, helping design solutions that leverage hyperscaler services (e.g., AWS Neptune, Azure Cosmos DB, Google BigQuery) in combination with Neo4j to meet customer needs.
• Engage with partner sales and technical teams to drive adoption, influence deal cycles, and execute joint marketing initiatives.

Community & Thought Leadership:

• Support local marketing events, user groups, and Neo4j Community initiatives.
• Contribute to Neo4j’s thought leadership, delivering webinars, writing technical blogs, and speaking at industry conferences.

Relevant Skills and Experience:

• Deep expertise in value selling, with a strong understanding of the sales process and how to align solutions with customer business goals.
• Experience in technical discovery, consultative solutioning, and mapping customer needs to technology capabilities.
• Graph database expertise (Neo4j, OrientDB, JanusGraph, etc.), along with knowledge of relational/NoSQL databases, analytics, and data integration.
• Strong experience working with hyperscalers (AWS, Azure, GCP), including understanding of their data services and GTM strategies.
• Proficiency in Java, Python, JavaScript, Docker, Kubernetes, and cloud infrastructure technologies.
• Knowledge of data visualization tools (D3.js, Sigma.js, Linkurious, etc.).
• Excellent presentation and communication skills, capable of engaging technical teams, C-level executives, and partner organizations.
• Ability to work in fast-paced, sales-driven environments, managing multiple customer and partner engagements.
• Industry experience in Financial Services, Retail, Government, Security, or Telecommunications is a plus.

Qualifications:

• 7+ to 10+ years of pre-sales, professional services, or customer-facing technical experience.
• Bachelor’s or Master’s degree in a relevant field.
• Experience working with partners, including hyperscalers, ISVs, and system integrators.
• Ability to work independently in a cross-functional, global organization.
• Willingness to travel as needed for customer and partner engagements.

Why Join Neo4j?

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

• Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.
• Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
• 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.
• Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
• Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.
• Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)

(we)-[:FOCUS_ON]->(userSuccess)

(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})

(we)-[:ASSUME]->(:Intent {direction:’Positive’})

(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})

(we)-[:DELIVER_ON]->(ourCommitments)

Neo4j is committed to protecting and respecting your privacy. Please read theprivacy notice regarding Neo4j’s recruitment process to understand how we will handle the personal data that you provide.

More information atwww.neo4j.com.