Job description
StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game ads and digital out-of-home ads. We empower thousands of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.
As a Senior UX Researcher at StackAdapt, you will join our growing UX Research team and play an important role in creating user-centric solutions. You will uncover insights about our customers in order to build products that are more valuable, more enjoyable, and easier to use. You will lead generative and evaluative research, collaborating closely with product managers, designers, engineers, data scientists, and product leadership. You will also help establish processes & tools to execute quality research at scale in an efficient and well-managed way.
StackAdapt is a Remote First company, we are open to candidates located anywhere in Canada or the USA for this position.
What you’ll be doing:
- Identify and execute strategic user research projects (ie. craft a research plan, gather requirements, analyze data, ideate and test) to influence strategies and initiatives of Design, Product and other business partners
- Turn research findings into actionable insights. Share them creatively with diverse audiences to foster empathy and inspire change
- Support 3–4 product teams as an embedded UXR, contributing insights that drive product strategy and execution
- Be an advocate for research with your stakeholders, guiding them on best practice and coaching them to conduct their own research where required
- Help establish, socialize, and maintain new research processes; empowering others to conduct research and synthesizing and sharing research across the organization
- Provide feedback and guidance to peers as they perform their own research; leveling up the organization in best practices, frameworks, tools, and shared understanding of our users
What you’ll bring to the table:
- A portfolio of experiences and deliverables that illustrates your research informed decision-making, showcases deliverables, and demonstrates your ability to extract actionable insights from qualitative and quantitative data; within complex technology spaces, specifically in order to build products
- A broad toolset of qualitative and quantitative research techniques for all types of user research, from exploratory/problem space through usability testing
- A strong understanding of the strengths and shortcomings of different research methods. Experienced in balancing and trade-off between smart, scrappy research and rigor
- Experience with varied research ops activities including recruitment, panel management, insight management, enablement & governance
- Deep understanding of product development lifecycles
- Excellent communication of insights and recommendations, to various audiences from product development teams to executive leadership
- Experience working through ambiguity with the ability to work fairly independently on a variety of tasks
- Experience coaching others in research projects from concept through execution
StackAdapters Enjoy:
- Competitive salary
- RRSP/401k matching
- 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
- Access to a comprehensive mental health care platform
- Health benefits from day one of employment
- Work-from-home reimbursements
- Optional global WeWork membership for those who want a change from their home office
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- Mentorship opportunities with industry leaders
- An awesome parental leave policy
- A friendly, welcoming, and supportive culture
- Our social and team events!
If this role speaks to you then please submit an application - we’d love to speak with you. Due to a high volume of interest, only those shortlisted for interview will be contacted.
#LI-TM8
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
We’ve been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We’ve been awarded:
Ad Age Best Places to Work 2024
G2 Top Software and Top Marketing and Advertising Product for 2024
Campaign’s Best Places to Work 2023 for the UK
2024 Best Workplaces for Women and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
#LI-Remote
