Job description
About Hightouch
Hightouch’s mission is to empower everyone to take action on their data. We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.
Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first-principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
Hundreds of companies use Hightouch, including PetSmart, Warner Music Group, Spotify, Ramp, Retool, NBA, Plaid, and L’Oreal. We’re based in San Francisco and are remote-friendly. Hightouch is backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.
About the Role
We are looking for a backend-focused full stack engineer to join our Platform team and own our destination integrations.
In this role, you will build and improve the destinations that move customer data from warehouses to hundreds of SaaS tools.
This is an opportunity to ship code daily that solves real problems for users. On this small team, each engineer plays an important role in expanding our destination catalog to fuel the next phase of Hightouch’s growth.
Your responsibilities will include:
- Working with a wide variety of APIs
- Developing new destination features and integrations based on customer needs
- Working cross-functionally with other teams in engineering, product, design, customer success, and sales
- Debugging and improving existing destinations through code reviews and customer support tickets
- Helping guide technical direction and priorities for destinations and UX
- Communicating with customers and coworkers to understand requirements and explain solutions
- Writing code that is scalable, maintainable, and meets our high bar for quality
We are looking for engineers who are eager to ship quickly, take ownership of their work, and learn new things every day. This role requires both strong technical skills and great communication abilities.
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. The salary range for this position is $120,000 - $170,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Interview Process
Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to understand customer use cases and needs, and competency implementing solutions with different APIs.
- Intro Call [15-30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
- Take-Home Coding Exercise [3-4h]: Implement a basic version of a Hightouch destination to see what it’s like to work on reverse ETL.
- Product Interview [90m]: Consider customer use cases live and translate them into technical decisions.
- Technical Project Interview [60m]: Work with the interviewer to deep-dive on a complex integration problem and design a solution based on customer and technical requirements.
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
