Job description
Solution Architect
Job Location: US - Boston (Remote)
Who we are and What we do?
AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.
A Glimpse at Our Team:
At AppViewX, our Solution Engineering team is the core of our success. We are building a robust, flexible low code platform that efficiently orchestrates and meets the scalable demands of our ever-growing customers. Our team works with cutting-edge technologies like Kubernetes, Containers, and Cloud to design and develop cutting edge solutions. If you have a passion for technology and want to be part of this exciting team, then this is the perfect opportunity for you!
What will you be responsible for?
- You will be at the forefront of customer interactions designing solutions to various business challenges of our customers by working closely with our Customer Success Managers, Product Managers, and Solution Support teams.
- You will help design onboarding plans working with our Customer Success Managers that identify and solve specific business challenges for our new customers
- You will help define strategic account plans with our Customer Success Managers to drive adoption of our platform, provide demos and training sessions for our customers where needed
- You will be the first point of escalation for customer escalations, working closely with our Solution Support teams on solving issues
- You will help and assist customers navigate technical challenges through their lifecycle and moving them quickly to attain value on the investment made, be their trusted technology advisor
- You will help conduct and organize customer lunch and learn sessions, regional customer events to help with our marketing and branding strategies in various regions
- You will engage in strategic discussions that lead to sales opportunities
- You will also work closely with our product management teams to help define product enhancements and long term roadmap based on interactions with our customers and the industry in general
What do we require?
- Bachelor’s Degree with knowledge on PKI and Cryptography
- You have, over the years, refined your troubleshooting and problem-solving capabilities.
- You can communicate with business and technical prospects in a clear and valuable manner.
- You propose unconventional solutions with a high success rate to enterprise customers.
- You don’t stop until you achieve your team’s goals.
- Proficiency in Linux & Windows
- Familiarity in Cloud, ADCs, Virtualization, and python.
What brings us together?
What makes us stand out from the rest is the people. The people who push hard every day to be more smart, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can’t wait to see the positive impact it would have on you too!
What’s more in store?
AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.
What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations.
Why AppViewX?
AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.
AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.
All qualified applicants will be considered regardless of their color, religion, sex, sexual orientation,national origin, age, disability, gender identity, or veteran status. Attractive compensation (salary and bonus) with benefits including 401K program, medical, dental and vision benefits as well as employer-provided life insurance. Equal opportunity for the win.
