Job description
Team Overview:
At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We’re not just revolutionizing the digital advertising horizon, we’re shaping an organization where every member feels a sense of pride and is inspired to do their best work.
Product Overview:
The Fluency platform brings first-of-its-kind Robotic Process Automation for Advertising together with AI into a single hub that enables you to adapt to the rapid pace of industry change while delivering comprehensive digital ad programs at a virtually limitless scale.Launch, manage, and optimize custom, local digital advertising campaigns across all major channels with groundbreaking efficiency and control. Your advertising strategies shouldn’t be limited by technical constraints, resource limitations, and tedious, time-consuming tasks.
Job Summary: The Solutions Engineer is a pioneer in the field of Digital Advertising / Advertising Technology, possessing a hybrid skill set ranging from best-in-class technical expertise to strategic sales. This role requires a highly technical individual capable of connecting the many facets of the Fluency platform / value proposition with the broad business dynamics of our clients. A Solutions Engineers engagement begins with the support of pre-sales scoping calls. This individual will assist the sales team in communicating with prospects to uncover any unique technical requirements, document prospect goals, and begin determining the level of effort required for a successful onboarding experience. A successful Solutions Engineer will serve as a liaison in the sales process, assisting the sales team with complex, technical requirements that are involved in closing sales.
Your Role:
External Role Duties:
- Engage in pre-sale calls to identify any unique or custom technical requirements with prospects
- Prepare & manage contracts from scoping to execution in collaboration with Sales and Implementation Teams.
- Prepare and develop technical presentations to explain Fluency’s product and services to clients
- Assisting to close sales where technical expertise may be required to fit the clients’ needs
- Effectively demonstrate the Fluency Platform to various stakeholders within a prospective client’s organization including but not limited to users, directors / managers, and executives
- Attend product release meetings to keep up to date on the Fluency platform
- Develop extensive technical knowledge of the Fluency product and services
Internal Role Duties:
- Collaborate with Product on behalf of Prospect requests during pre-sale scoping
- Collaborate with Sales to understand customer requirements and provide technical sales support
- Contribute product feature requests for our platform, inspired by experience and client interactions
- Provides expertise and support to sales teams to communicate products, services, and client needs
What We Look For:
- 2+ years experience selling complex technological products
- 2+ years hands on paid media experience
- Knowledge of complex software products is a must
- Experience communicating with C-Level executives
- Strong communication, time management, critical thinking and problem solving skills
Fluency is headquartered in Vermont. This position is remote US based. If local, you have the option to go into the office.
Fluency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
