Job description
About Cleo
At Cleo, we’re not just building another fintech app. We’re embarking on a mission to fundamentally change humanity’s relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That’s the future we’re creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn’t just a job; it’s a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
What You’ll Be Doing
As a Senior Talent Partner, you’ll join our collaborative Talent Team, acting as a trusted partner and subject matter expert in hiring across General & Administrative (G&A) functions, covering Operations, Customer Success, Legal & Compliance, Finance, and People teams. You’ll also support executive search efforts for leadership roles within these areas. Your role will be instrumental in shaping how we attract, engage, and hire top-tier G&A talent.
Your responsibilities will include:
- Proactively sourcing and engaging exceptional candidates through direct sourcing, building robust referral networks, and fostering deep candidate pipelines. We hire 99% of our roles directly.
- Leading executive search efforts for leadership roles within G&A functions,ensuring we attract top-tier leadership talent.
- Designing and implementing best-in-class interview processes, leveraging data to assess quality of hire, candidate experience, and hiring manager satisfaction.
- Championing diversity, equity, and inclusion (DEI) by integrating inclusive hiring practices into every stage of the recruitment process, from outreach messaging to building diverse talent pipelines.
- Staying ahead of recruitment trends and tools, using platforms like LinkedIn Recruiter, Greenhouse, and innovative sourcing techniques (e.g., x-ray searching, community engagement, and events) to enhance recruitment outcomes.
- Collaborating closely with hiring managers and stakeholders to deeply understand the needs of G&A teams and provide strategic guidance on hiring.
About You
To excel in this role, you’ll need:
- Extensive sourcing experience, with a proven ability to directly engage top-tier talent in highly competitive markets.
- Experience owning end-to-end recruitment processes, ideally for Operations, Customer Success, Legal & Compliance, Finance, and People roles.
- At least one year of experience working internally for fast-growing, tech-driven companies—a blend of agency and in-house (or RPO/onsite) experience is ideal.
- A deep understanding of the G&A talent landscape, including the unique skills and attributes that make great hires in these functions.
- Executive search experience, with the ability to engage and secure senior leadership talent.
- A candidate-centric mindset that prioritises delivering an exceptional experience for candidates and hiring managers alike.
- Strong stakeholder management skills, with the ability to listen, iterate quickly, and build trust-based relationships.
- Comfort with context-switching, as you’ll be recruiting for roles across different business functions with varying specialisations and skillsets.
- A proactive, solution-oriented approach, demonstrating creativity and determination in solving hiring challenges for G&A talent.
- A data-driven mindset, using metrics and insights to continuously improve recruitment strategies and decisions.
TA toolkit: Experience with Greenhouse, Metaview, Otta, LinkedIn Recruiter, Notion, and G-Suite is a plus. If you’ve worked with other advanced sourcing tools, that’s a big plus too!
What do you get for all your hard work?
- A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
- Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
- Other benefits;
- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
- 6% employer-matched pension in the UK
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We’ll pay for your OpenAI subscription
- Online mental health support via Spill
- Workplace Nursery Scheme
- And many more!
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
If there’s anything we can do to accommodate your specific situation, please let us know.
UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you’re an existing user, you’ll still have access to the app. But some features won’t be available (just for a little while). Why? 99% of our users are based
in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.
